--- product_id: 43627627 title: "Arris Touchstone TM1602A 16x4 Docsis 3.0 (Arris 822G Upgrade)" brand: "arris" price: "VT45188" currency: VUV in_stock: false reviews_count: 8 url: https://www.desertcart.vu/products/43627627-arris-touchstone-tm1602a-16x4-docsis-3-0-arris-822g-upgrade store_origin: VU region: Vanuatu --- # 24x8 Channels 960 Mbps Speed 5 Ports Arris Touchstone TM1602A 16x4 Docsis 3.0 (Arris 822G Upgrade) **Brand:** arris **Price:** VT45188 **Availability:** ❌ Out of Stock ## Summary > 🚀 Elevate Your Internet Experience! ## Quick Answers - **What is this?** Arris Touchstone TM1602A 16x4 Docsis 3.0 (Arris 822G Upgrade) by arris - **How much does it cost?** VT45188 with free shipping - **Is it available?** Currently out of stock - **Where can I buy it?** [www.desertcart.vu](https://www.desertcart.vu/products/43627627-arris-touchstone-tm1602a-16x4-docsis-3-0-arris-822g-upgrade) ## Best For - arris enthusiasts ## Why This Product - Trusted arris brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Robust Port Options:** Equipped with 5 ports, including 2 Ethernet ports for multiple device connections. - • **Enhanced Performance:** Designed for optimal performance in high-demand environments, ensuring smooth and reliable internet access. - • **Unleash Blazing Speeds:** Experience lightning-fast data transfer rates of up to 960 Mbps, perfect for streaming and gaming. - • **Versatile Compatibility:** Seamlessly integrates with major cable providers like Time Warner, Spectrum, and more. - • **Future-Proof Your Connectivity:** With 24x8 bonded channels, stay ahead of the curve against VDSL and fiber competitors. ## Overview The Arris Touchstone TM1602A is a high-performance 16x4 DOCSIS 3.0 modem, designed for compatibility with major cable providers. It features a maximum data transfer rate of 960 Mbps, 5 ports for versatile connectivity, and is ideal for users seeking reliable and fast internet service. ## Description The Touchstone DOCSIS 3.0 16x4 Embedded Multimedia Terminal Adaptor (E-MTA) TM1602 delivers two lines of primary line Voice over IP (VoIP), ultra-high speed data access. Designed as an upgradeable solution for advanced users, the TM1602 enables both home and small businesses the speed and performance achievable with a 24x8 bonded channel cable environment along with industry-leading ARRIS voice. With the TM1602, cable operators can maintain competitive position against VDSL and fiber to the home services by offering subscriber data services as high as 960Mbps. ☆☆Optimum Cablevision supported **This Modem Replaces The Arris 822G In The Optimum Cablevision Footprint For Future Technologies This Is Their Latest And Greatest Modem Offered Far Superior Than Its Predecessor The 822G☆☆For Optimum Cablevision Time Warner Cox Metrocast and Atlantic Broadband customers ☆☆Please Check With Your ISP For Compatibility☆☆Item Manufacturer Refurbished may have slight blemishes comes in Arris box with ethernet power cord and self install instructions☆☆ Review: A Good General Purpose Modem - I ordered this modem (ARRIS TM 1602 Touchstone) on the 31st of May. And received it on the 2nd of June. Kudos to desertcart's Fast Delivery (and I'm not even a 'Prime Member'). There were three reasons that I ordered this particular modem. (1) Back in 2021 my cable provider (Spectrum) included this modem as part of its installation equipment. Of course the customer had to rent it. So I figured that it would be cheaper (in the long run) to just purchase my own (the modem only cost $79. (2) Back then (as well as now) this modem works well with my Linksys EA 3500 Router. (3) And is compatible with almost all cable internet providers (Spectrum/Armstrong/Comcast ect.) Note: keep in mind that this is not a "wireless modem." It requires an ethernet connection from modem to router. For the price it is an excellent 'general purpose' modem in terms of speed, reliability, quality of signal and ease of setup/connectivity. Review: Its a great Idea to buy your own Modem. Avoid the cable company's greedy fees - I was paying $5 bucks a month for my rental modem from Optimum Online, which was ok, and a total of $60 bucks a year isnt too bad to rent. But they had to get greedy. They raised my rental to $10 bucks a month. That's when I was like "nope, ain't aying that." Its an Excellent idea to get your own modem. The 1602A works just the same way as the provided modem from Optimum. Excellent for the higher tier speeds, but of course will work for lower speed tiers as well. Item was indeed refurbished, with some slight scratches and marks and scuffs, but overall in good shape, I say, about B, to B minus in stock quality or so. So far, works well with no problems. ## Features - Approved for Time Warner / Spectrum, Cablevision, Optimum, Charter & MORE - 16x4 Embedded Multimedia Terminal Adaptor (E-MTA) - 24x8 bonded channel cable environment - Industry-leading cable operators can maintain competitive position against VDSL and fiber to the home services by offering subscriber data services as high as 960Mbps. ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B01N21Y832 | | Best Sellers Rank | #67,313 in Electronics ( See Top 100 in Electronics ) #60 in Computer Networking Modems | | Brand | ARRIS | | Color | Black | | Compatible Devices | Router | | Connectivity Technology | Ethernet | | Customer Reviews | 3.9 out of 5 stars 524 Reviews | | Data Transfer Rate | 960 MHz | | Internet Service Provider | time_warner_cable | | Internet service provider | time_warner_cable | | Item Weight | 1 Pounds | | Manufacturer | ARRIS | | Maximum Downstream Data Transfer Rate | 960 Megabits Per Second | | Maximum Upstream Data Transfer Rate | 960 Megabits Per Second | | Mfr Part Number | TM02DLD1602 | | Model Number | TM1602A | | Modem Type | Cable | | Number of Ethernet Ports | 2 | | Number of Ports | 5 | | UPC | 610937000006 634173720139 | ## Product Details - **Brand:** ARRIS - **Internet service provider:** time_warner_cable - **Connectivity Technology:** Ethernet - **Compatible Devices:** Router - **Color:** Black ## Images ![Arris Touchstone TM1602A 16x4 Docsis 3.0 (Arris 822G Upgrade) - Image 1](https://m.media-amazon.com/images/I/61al4cGSdML.jpg) ![Arris Touchstone TM1602A 16x4 Docsis 3.0 (Arris 822G Upgrade) - Image 2](https://m.media-amazon.com/images/I/51eMUgstt6L.jpg) ![Arris Touchstone TM1602A 16x4 Docsis 3.0 (Arris 822G Upgrade) - Image 3](https://m.media-amazon.com/images/I/41FSj3aGlKL.jpg) ## Questions & Answers **Q: Whats the difference between arris tm1602 and arris tm822** A: The Arris 1602 is a 16x4 channel modem and can be expanded to 24x8 the 822is an 8x4 having more channels allows for better connectivity and faster speed capabilities the 822is rated at a max speed of 211 although theoretically about 122Mbps the Arris 1602 is rated at 360Mbps hope this helps only have two left :) **Q: Does it come with a battery installed in it?** A: TM1602A does not have battery backup capability. The TM1602G does have the battery backup capability. The 1602G I have, came from my cable company with battery. The 1602A I got from Amazon is AC only. Spend the extra money and get the battery backup! **Q: Is this modem wi-fi able? Or do i need to get a wireless router too?** A: this is Modem Only - you need to connect to it a wireless or wired router to use with multiple computers. **Q: I have 100 mbps service from optimum. will i get faster internet with the tm1602a than with the tm822 even though i only have 100mbps comming in?** A: You cannot get faster throughput via any modem than what you are receiving from your internet provider. The only thing you get with a higher performance/throughput modem is the assurance that, if you, later, increase your provider's service (which, likely, will cost more per month), that the modem will be able to handle it, up to the modem's limit, of course. ## Customer Reviews ### ⭐⭐⭐⭐⭐ A Good General Purpose Modem *by E***R on June 28, 2025* I ordered this modem (ARRIS TM 1602 Touchstone) on the 31st of May. And received it on the 2nd of June. Kudos to Amazon's Fast Delivery (and I'm not even a 'Prime Member'). There were three reasons that I ordered this particular modem. (1) Back in 2021 my cable provider (Spectrum) included this modem as part of its installation equipment. Of course the customer had to rent it. So I figured that it would be cheaper (in the long run) to just purchase my own (the modem only cost $79. (2) Back then (as well as now) this modem works well with my Linksys EA 3500 Router. (3) And is compatible with almost all cable internet providers (Spectrum/Armstrong/Comcast ect.) Note: keep in mind that this is not a "wireless modem." It requires an ethernet connection from modem to router. For the price it is an excellent 'general purpose' modem in terms of speed, reliability, quality of signal and ease of setup/connectivity. ### ⭐ Stopped working *by K***L on September 21, 2025* Worked fine for 9 months, then just shut off and will not power on. Arris states product serial number not sold retail so out of luckDon’t buy ### ⭐⭐⭐⭐⭐ Great Modem, I think, great price for sure! Too Bad Comcast Has a “No Fun Allowed” Policy *by S***G on August 8, 2025* Can’t tell you how well it works… Comcast/Xfinity refused to activate it without \$50 activation and \$50/month after, because apparently a phone modem + internet modem = “two modems” in their alternate reality. FCC says I can use my own gear, Comcast says “LOL, nice try.” Four hours, six “support” reps, and several blood pressure spikes later… I had to return it and rent their approved all-in-one. The modem? Probably great. Comcast? Still Comcast. ## Frequently Bought Together - Arris Touchstone TM1602A 16x4 Docsis 3.0 (Arris 822G Upgrade) - TP-Link AX1800 WiFi 6 Router V4 (Archer AX21) – Dual Band Wireless Internet Router, Gigabit Router, Easy Mesh, Works with Alexa - A Certified for Humans Device --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.vu/products/43627627-arris-touchstone-tm1602a-16x4-docsis-3-0-arris-822g-upgrade](https://www.desertcart.vu/products/43627627-arris-touchstone-tm1602a-16x4-docsis-3-0-arris-822g-upgrade) --- *Product available on Desertcart Vanuatu* *Store origin: VU* *Last updated: 2026-06-03*