--- product_id: 78441250 title: "ARRIS Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed)" brand: "amazon renewed" price: "VT21471" currency: VUV in_stock: true reviews_count: 8 url: https://www.desertcart.vu/products/78441250-arris-touchstone-tm1602a-docsis-3-0-upgradeable-16x4-telephony-modem store_origin: VU region: Vanuatu --- # DOCSIS 3.0 tech 16x4 telephony support 9.4 x 31.8 x 24.1 cm ARRIS Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) **Brand:** amazon renewed **Price:** VT21471 **Availability:** βœ… In Stock ## Summary > πŸš€ Elevate Your Internet Game with ARRIS! ## Quick Answers - **What is this?** ARRIS Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) by amazon renewed - **How much does it cost?** VT21471 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.vu](https://www.desertcart.vu/products/78441250-arris-touchstone-tm1602a-docsis-3-0-upgradeable-16x4-telephony-modem) ## Best For - amazon renewed enthusiasts ## Why This Product - Trusted amazon renewed brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - β€’ **Compact Design:** Sleek and space-saving dimensions fit perfectly in any home office setup. - β€’ **Reliable Telephony:** Enjoy crystal-clear voice calls with 16x4 telephony support. - β€’ **Seamless Connectivity:** Experience lightning-fast internet speeds with DOCSIS 3.0 technology. - β€’ **Lightweight Powerhouse:** Weighing just 1.74 lbs, it’s easy to install and relocate as needed. - β€’ **Future-Proof Upgradeable:** Stay ahead with an upgradeable modem that adapts to your internet needs. ## Overview The ARRIS Touchstone TM1602A is a powerful DOCSIS 3.0 telephony modem designed for TWC & Optimum, featuring a compact design, lightweight build, and upgradeable capabilities to ensure you stay connected with high-speed internet and reliable voice services. ## Description Arris Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) ## Features - Package Dimensions- 9.398 L X 31.826 H X 24.13 W (Cm) - Product Type-Modem - Package Quantity-1 - Package Weight-1.79897205792 Lbs ## Technical Specifications | Specification | Value | |---------------|-------| | Brand | ARRIS | | Item model number | TM1602A | | Item Weight | 1.74 pounds | | Product Dimensions | 7.1 x 1.8 x 7.1 inches | | Item Dimensions LxWxH | 7.1 x 1.8 x 7.1 inches | | Color | black | | Batteries | 1 Lithium Ion batteries required. | | Manufacturer | Speck | | ASIN | B07CSDSBZB | | Is Discontinued By Manufacturer | No | | Date First Available | May 1, 2018 | ## Images ![ARRIS Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) - Image 1](https://m.media-amazon.com/images/I/612a+iLb5JL.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ 5.0 out of 5 stars Great Value on Refurb - Recommended *by S***N on Reviewed in the United States on August 16, 2022* I finally got around to buying this so I no longer have to rent from Optimum, and I'm glad I did.This is fully compatible with Optimum's cable internet up to a 960Mbit connection. As you can see in the photo I'm only subscribed for a 300Mbit-down/20Mbit-up connection and I'm getting that and a bit more.If it wasn't listed as a refurbished item, and didn't come in an unlabeled brown box, you'd think it was brand new; No blemishes, dirt, or damage that I could discern.Pros:Cost - Will pay for itself after only 4 months.Performance - Theoretical maximum downstream speed of 960Mbits and 192Mbits upstream.Bundled in package - 6ft/1.8m coax and ethernet cables included.Cons:None yet. If the device fails at any point I'll edit this review, but these modems are pretty simple and have fairly long expected lifespans.Summary:If you're considering it, I recommend it. You'll save money each month by not renting from your ISP.The model I received has 24 downstream channels, not 16 as the description states - a nice surprise. (See photos).Note that this model does not have a backup battery compartment like some of the older Arris models such as the TM822.Additional notes:When you call your ISP to activate the MAC address on your new modem, be sure to give the tech the CMAC address (sometimes referred to as HFCMAC) - The C is for CABLE and that is how the device is provisioned on the ISP end.The MTAMAC address is for telephony, and the tech should be able to identify that after provisioning the CMAC first. (If you don't have a VoIP line with your ISP, this is unnecessary). ### ⭐⭐⭐⭐⭐ 5.0 out of 5 stars Great price *by Y***C on Reviewed in the United States on October 14, 2023* Work great so far. Great price ### ⭐ 1.0 out of 5 stars Absolute Disaster! Avoid at all costs! *by H***N on Reviewed in the United States on August 21, 2022* I tried to link this up to Optimum, and it worked for a good week or two, until it frizzed out and stopped turning on all together. I was able to get a replacement, but the replacement keeps turning off and on again, leaving me with times I can't get internet. Absolute disaster, please avoid this modem listing at all costs.The store selling it is shady too, the address might not even be real, and it's reported their selling stolen equipment. I wish I had avoided this listing. Don't fall for the same thing I did too.I'm trying to find a replacement modem for Optimum, but I still can't find, I'll update this review when I find a reliable option with Phone and Internet services. --- ## Why Shop on Desertcart? - πŸ›’ **Trusted by 1.3+ Million Shoppers** β€” Serving international shoppers since 2016 - 🌍 **Shop Globally** β€” Access 737+ million products across 21 categories - πŸ’° **No Hidden Fees** β€” All customs, duties, and taxes included in the price - πŸ”„ **15-Day Free Returns** β€” Hassle-free returns (30 days for PRO members) - πŸ”’ **Secure Payments** β€” Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** β€” Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.vu/products/78441250-arris-touchstone-tm1602a-docsis-3-0-upgradeable-16x4-telephony-modem](https://www.desertcart.vu/products/78441250-arris-touchstone-tm1602a-docsis-3-0-upgradeable-16x4-telephony-modem) --- *Product available on Desertcart Vanuatu* *Store origin: VU* *Last updated: 2026-05-19*