Canon Lasers imageCLASS D1320 Wireless Monochrome Printer with Scanner and Copier

This is really great copier for a small business like ours. Our copying needs are not what they used to be when we needed the larger Minolta machines but when I do make copies, I need to make them fast and they need to be good quality. This item fits the bill. It's small enough to fit near my desk so it's more convenient for me to make copies now instead of getting up and going across the room. The start up for the first copy is quick and it prints out just as quickly. I haven't had any jams so far and I've even done legal sized copying with no problems.

I bought this to replace an HP 4000 series printer that I have loved for 10 years, I just wanted a faster printer at a reasonable price. This multi-function machine really does a great job, however it is not user friendly. After hours of work trying everything I could try on line I finally called customer service.to ask if I could program the printer to use the multifunction tray to feed any time I had it loaded. The answer was NO. MY HP would do this. Now, if I want to use the multi-function tray I have to spend a minute or two to program it.. Then I have to reprogram it the next time. This is just too time consuming to use in a busy office situation.

This printer is TERRIBLE! First, the double-sided feature broke. It just stopped working. We returned it to canon and received a refurbished replacement. This printer was WAY WORSE than the first one. It prints one copy at a time and then gives error messages about paper jams (the paper is not jammed) When we called canon to get it fixed, they said that it was out of warranty. What kind of terrible warranty policy is this? When the printer doesn't work, you get a refurbished machine? They won't send you a new one? And then when their refurbished junky printer doesn't work right off the bat, they won't fix it? This is a terrible product and a terrible company. They should no longer be in business. I WILL NEVER BUY ANY CANON PRODUCT EVER AGAIN!

UPDATE: 6 months after we bought it, the paper feed tray disintegrated. The parts broke for no reason, and it only will print on the paper in the exterior outlet - the one that pokes the paper directly into the chest of the person who is trying to make a copy. I checked with Amazon, the warranty period for returning it was over about a month after I bought it. Amazon said, Canon has a 1 year warranty. I tried several ways to get in touch with Canon, but their web site doesn't even recognize the word "warranty", and they have discontinued this series. Oh, well. It's a $300 lesson to me in reasons to buy the warranty in the future. My Canon MF 6530 has been working for over 10 years, so I've had success with Canon, just not this one.I've been using this in our business for a few weeks now.PROS: the toner is inexpensive. That's always the #1 with a bullet factor we use when buying a new copier.It's a Canon. We've used them for years, and they last for years under heavy business use.The paper carrier is fast and never/rarely gets stuck. It pulls a pile of sheets through even different sizes and copies each and every one of them flawlessly. You can hook it up to your computer and use it as a printer. It has other functions that I haven't even begun to explore yet.CONS:The legal size paper slot is in the front - it pokes at you when you're trying to make legal size copies.I thought the collate button required way way way too many buttons to reach to turn it on. It's easy to use, but stabbing more than 2 buttons to turn on the collate function is wasteful.Bottom Line: It's a good deal. It's a practical product that is a good buy for any small business.

It was hard to get it setup for A4 paper. There was sensor for the paper that did not react until I found it and played around with it a bit. Before that I wasted a lot of time following the directions and not able to get it to work correctly. This copier / printer is most likely fine and has been working OK in a small office with 10 people. There are better Canon copiers out there but this seems to work for me for now.

I replaced a traditional copier. When I called my copy machine guy, he told me that now everything was MFP's and that with my volume at my office I would be better off buying a cheap MFP. I will probably dump this in a few months. I am very proficient at installing and hooking things up to a computer. This was not easy. For the life of me, my secretary and I cannot get it to print envelopes. Many things that go through the bypass won't go through. I am so grateful my HP Laser Jet 5 still works.In Word, it automatically defaults to double sided copies. So for each Word documents, there is now a longer process of prior to printing, having to change settings. It just adds additional steps to printing. I don't think it is user friendly and as stated above often have to use the HP 5 for printing. I have to look at it as I was replacing my copier and I should just be using it for a copy machine.Using as a copy machine it works fine. Trying to use it as a computer printer is problematic. My secretary does use the scanner on it.There is no way I would even attempt to use the fax. Instructions are not clear.