where can I purchase a replacement pump ?

I thought I needed a pump because it had almost quit working. It was just plugged up with hair. Did you try taking it apart and cleaning it? If that's not it, you have to get a pump the same wattage, output, etc...just search pet fountain pumps. Now this will involve tearing the fountain apart and connecting wiring. My pump is e years old and still going strong, with monthly cleaning.

Where can i find these replacement filters??

From Amazon. They're listed as an accessory order. Or just put in honey guardian filters.

Why do the new filters have to come in plastic? It seems less effective than the fabric casing at trapping hair, not to mention more wasteful.

Not sure. My unit is working better without either filter. With either filter after almost a year it over flows.

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HoneyGuardian Cat Water Fountain,Battery Operated Smart Pet Fountain, Pumpless Cat Water Dispenser, 2.5L/84oz Automatic Water Dispenser for Drinking,5G WiFi

HoneyGuardian Cat Water Fountain,Battery Operated Smart Pet Fountain, Pumpless Cat Water Dispenser, 2.5L/84oz Automatic Water Dispenser for Drinking,5G WiFi

Product ID: 136616833

Details

Brand
HoneyGuaridan
Capacity
2.5 Nanoliters
Color
Blue
Item Weight
0.88 Kilograms
Material
Acrylonitrile

💧2.5L Ultra-Quiet Water Capacity

📱5G WiFi Smart App Control

🔋15-Day Battery Life + Dual Power

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VT31832

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Description

🐾 Elevate your cat’s hydration game with smart, silent, and stylish sipping!

WHISPER QUIET OASIS - Ultra-quiet maglev pump operates below 23dB, keeping your home peaceful and your pet stress-free.
EFFORTLESS FRESHNESS - Triple filtration system ensures every sip is pure, odor-free, and oxygen-rich for optimal pet health.
STAY POWERED STAY FLOWING - Dual power system with a 2000mAh battery offers up to 15 days of uninterrupted hydration anywhere.
HYDRATE SMARTER NOT HARDER - Manage your cat’s hydration remotely with seamless 5G WiFi app control via HGsmart.
INTUITIVE ALERTS AT A GLANCE - Smart LED indicators keep you instantly informed on water levels and battery status—never run dry again.

The HoneyGuardian Cat Water Fountain is a cutting-edge, battery-operated pet hydration system featuring a 2.5L capacity, whisper-quiet maglev pump technology, and triple filtration for clean, fresh water. With 5G WiFi connectivity and the HGsmart app, pet owners can remotely monitor and control hydration modes. Its dual power system ensures up to 15 days of continuous operation, complemented by smart LED alerts for water and battery status, making it the ultimate smart fountain for modern pet parents.

Specifications

ASIN	B0GHMTC1ZJ
Best Sellers Rank	#114,709 in Pet Supplies ( See Top 100 in Pet Supplies ) #1,363 in Cat Fountains
Brand	HoneyGuaridan
Brand Name	HoneyGuaridan
Capacity	2.5 Liters
Color	Blue
Customer Reviews	3.6 out of 5 stars 5 Reviews
Included Components	filter
Manufacturer	HoneyGuardian
Material	Acrylonitrile Butadiene Styrene (ABS)
Material Type	Acrylonitrile Butadiene Styrene (ABS)
Model Number	SW28
Power Source	Battery Powered
Unit Count	1 Count

Reviews

R**E

Great so far

I’ve had this setup for 3 days so far and have not had a single problem with it. The app works and set up was a breeze. I have tested all 3 modes and all work as described. It’s very easy to clean and the tank detaches, and the water stays relatively clean. As of this writing, 3 days after setup I would recommend this and keeping my fingers crossed that it continues to work wonderfully

9.03.2026

E**C

Wanted it to work

It is whisper quiet right when you get it, BUT, right after the 1st wash it gets louder. This is my second unit and both did the same thing. I'm not sure if I did something wrong. You have to wash everything. I'm very disappointed! I had high hopes for this.

25.04.2026

D**I

1000% plastic.

If you want your cats semen to be full of microplastics then this is for you.

6.04.2026

T**R

Great

The fountain is great so far. Setting up the app was easy, and the fountain is incredibly quiet. Cats seem to enjoy it too.

5.03.2026

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VT31832

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In stock

Sold byAmazon VanuatuDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Vanuatu.

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