Sunny Health & Fitness Pre-Programmed Magnetic Elliptical Trainer - SF-E3912

Want an elliptical without spending a fortune? This is worth considering. It is sturdy, surprisingly so, and looks like it will last a typical home user for many years. It is quiet enough that it won't disturb other people in the house, even if you use it in the early morning. The LCD display is pretty basic, but is adequate and provides you with the most important information about your workout. People were saying that this could be put together in 45 minutes. Either some reviewers are lying, or I am really slow. Sunny does recommend two people put this together, and I did it by myself. I think if I were to put it together again, or I was someone who put these together for a living, it might taKE 45 minutes. It took me about 2 hours. Granted, I took my time, but you still need to identify parts and figure out where they go. The bolts and washers are attached to a plastic covered piece of cardboard, making that part easy, but some of the diagrams could be better, and if the individual components were labeled with stick-on tags, you might actually be able to finish in 45 minutes. Still, I have to say that the assembly was a lot easier than putting together a table from Ikea. Sunny has done a pretty good job of making sure the average person could put this together properly. Don't be put off by the task. After putting it together, I discovered that I was missing one of the trim pieces. I contacted Sunny online and left a message. To their credit, they responded and arranged to ship out the part, at no cost to me, within 24 hours of my message. Very good customer support. Bottom line: I am very pleased with this machine and would recommend anyone looking for an elliptical, consider this one. Update: I've been using this pretty much daily now, for 5 months and it still works great. It did develop a squeak where the right foot rest attaches to the machine. Tightening the bolts didn't make much difference. A simple fix was to remove the foot rest and put a strip of duct tape along the rail to keep the foot rest from rubbing against the metal rail. Then reinstalled the foot rest and the squeak is gone. It's whisper quiet again.

Was surprised as I took the parts out of the box. Much sturdier materials than I expected and even though the carton was slightly damaged, the parts were still securely fastened to the foam holders inside. The assembly portion of the manual was reasonably easy to follow and the numbered card with the assorted fasteners and tools made things even more easy. Another surprise was that all the mounting holes lined up and the screws and bolts threaded in easily. No modifications or cursing necessary. The plastic joint covers are solid and were also easily fitted. In reading some reviews before purchasing, a common observation was that the stride is a bit short at 15.5 inches. We don't find that to be the case. Both my wife and I are in the senior category now and she is also on the short side, so it works just fine for us. The operation is smooth and quiet. Considering the quality of the machine, it would be nice though if they would include an incline adjustment option on it. Overall, if you're on the short side or a senior this is an excellent and inexpensive way to go for an elliptical trainer. One whine to make, perhaps didn't read things closely enough while shopping, but I was surprised to find Made In China on the carton. Sunny ought to do something about that.

The first elliptical that came in the mail had issues, and given the differences in packaging compared to the second I believe I was sent one that had been previously returned. There were stripped screws, parts that took a lot of oomph to fit, and the biggest flaw was the preassembled mainframe was broken. There was little to no resistance when turning the pedals, and when the pedals reached a certain part there was a very loud clanking noise like some parts were hitting each other. You could feel this, and it would often completely stop movement. It was unusable. In big bold letter on the manual SUNNY requests that you do not return items and contact them first, but I advise that if you have problems you ignore this and contact Amazon. Their phone number was always busy and impossible to get through, and when I sent in an email support request the auto response informed me to expect to wait 7-14 business days for each reply. For email responses. Absolutely ridiculous. I waited a few days and contacted Amazon support, who also tried to get in contact with the manufacturer with no success. I was shipped a replacement and had to send the other one back. The replacement was perfect. No issues in parts, no weird cramming having to be done, no stripped screws. And the mainframe has proper resistance and is completely silent. It was significantly better packed for shipping as well. I am now using my very quiet, very very sturdy, nice elliptical machine and am very happy, and still have yet to get a response from my initial support request from the manufacturer. My advice - if it's not perfect, contact Amazon and send it back. If the manufacturer cares about losing money from returns of faulty machines, they should hire better support so there are not ridiculous wait times, and maybe not send previously returned merchandise as new. Rated 4 stars instead of 5 because of the support issues, the machine itself is perfect. :)

I wish there was an option to give zero stars! What a waste of money this elliptical was! I will never buy another Sunny product again and I hope neither will you. First, the computer started acting up shortly after I got it in Jan 2023. It would reset if I tried to paddle backwards. By July 2023, it stopped registering movement a few min into the workout and shutting down. I contacted their support and was told it falls outside the 180 day warranty. The support was a joke. The guy Carlos was trying to tell me it's a power supply issue. I had sent him the above video. Clearly the screen is on, I am moving and it's not registering the movement! After several attempts, Carlos finally agreed it was the computer. He offered to provide to me for free since I had been very cooperative, but it was out of stock. I waited until December 2023 to finally hear that it was in stock, but was old it would 1/2 off at $40 plus $35 for shipping! So we went from free to $75! I declined and started using it without it being plugged in. Then In March 2024 it made a very loud crack sound as I was using it. I found that the left lower arm bar had broken! See attached photo. It's rated for 300+ pounds and I am 183! I checked and the frame warranty was 3 years. I contacted support and I was told this part is not part of the frame and it's past the 180 day warranty! I didn't even bother checking the price of the part + shipping. I would be better off throwing this junk away and buying one from a reputable company that stands behind their products and doesn't hide most faults under is ridiculous 180 day warranty. What a disappointment. Do your self a favor and skip this piece of junk and Sunny as a whole.

Ok, here goes for any of you out there who are hesitant because you have to assemble this device. I’ve gotten as far as installing the handlebars and the little computer, basically 90% done, and it seemed a good time to write an assembly review! The instructions are pretty clear, the diagrams are precise tho very small. The parts on the diagrams and on a separate list of parts are all numbered, but the parts themselves are NOT. Only left snd right are labeled. This surprised me since everything else is very well thought-out. The most difficult part for me was installing the 2 pedals. The pedal support rods at that stage are very low to the floor, the bolts go in at the bottom and don’t “catch” easily, so a lot of back-aching bending over and cussing. Also you will definitely need a second Allen wrench to counter-tighten several bolts. The one they provide has a Phillips head on the long end and it’s difficult to get good torque with a short Allen wrench. If anyone from Sunny is reading this, I recommend the parts all have numbers corresponding to the diagrams, the drawings on the diagrams should be either darker or bigger, they’re hard to see. Finally, considering the very high-quality parts and hardware, why not include a good Allen wrench AND a separate Phillips screw driver!! When I’ve used this machine a bit I’ll write a follow-up review. I gave the assembly 5 stars despite a few small minuses, especially since I purchased it 50% off and it’s a real honker of a machine!!

I put this together at my leisure, but I did it myself and I am 68 years old so any issues were just my own dexterity and dropping the Allen key 100 times other than that they went together perfectly no parts were unmanageable for one person, two people yes they would’ve went together easier as to say goes as many hands make late work, but I didn’t have that choice. It moves smoothly and it makes me so happy when I get on it the elliptical was one of my favorite equipment to use in the gym and I got this one for a great price and I’m very happy with it and I love the programmable workout choices I was blessed to have my mother till the age of 93 so I’m going to honor her by keep moving like she did. She walked into her 90s on her own 2 feet and even she had an elliptical stepper machine so it’s something I look forward to doing every day because you have to move so even if I only do the elliptical in a day where I felt sitting might take over then I’ve met my goal :)

It does what it should, and works fairly well. However, it is quite noisy and tend to wobble a little while in use which can be really annoying. Will be fine if you can't cough up the extra cash for a better one and just need something that will get the job done but be prepared to deal with those issues.

I'm a strength athlete who is very high energy and needs a form of cardio that is both low impact and won't be restricted by inclement weather. This is also just one of multiple pieces of a home gym in the making so it was also important that the product didn't break the bank. Instead of shelling out 60 something $ I had my partner put this together for me, which took about 3 hours (he's a slow poke so that's mainly on him). He said it's a steal for the price, well made and easy enough to put together. I should add that he has a strong background in assembly and that I would not reccomend putting it together yourself unless you're similarly credentialed . The very same goes for maintaining the machine which I'm sure will become a more relevant issue as time goes on. I read through many reviews before investing in this product and determined that I had the resources to mitigate each potential downside before purchase. As for how the product performs out of box - it's excellent! I'm 5"3 so the stride legnth is just right for my stature and the flow of the peddles and the handles is smooth - no sticking points. My only critiques are that the machine will freeze up after a few seconds of running in fat burning mode and that the calorie tracking mechanism in the machine overestimates calories burned. Neither of these issues are much of concern for me as I use the machine primarily for conditioning and can more accurately track calories burned using my galaxy watch. I will wrap up this review by stating that so far this machine has exceeded my expectations and I have not encountered any serious issues with it but will update this review if and when that changes.

I was very unsure of the quality purchasing an elliptical off Amazon without trying it out in person. I read the reviews and was pretty satisfied with what I read. So i went for it and bought it. Shipping took a bit longer as they were out of stock however, I was shortly notified via email once stock was in. Set up was a bit difficult but luckily for me my boyfriend set the machine up just under 2 hours. The instructions were good and straight forward to assemble. As for the machine, the elliptical works great- gym quality. It's sturdy, smooth and quiet. I definitely recommend buying one if you're in the market!

Por el precio es muy buena opcion en elipticas. Sencilla pero con suficientes atributos para ejercitarse en casa. Muy buena relacion de costo/beneficio.

Es buena y resistente, la pantalla es suficiente para poder conocer el avance que llevas. Considerar que la información desplegada en la pantalla es en unidades imperiales no en modo métrico y de acuerdo al service support no hay como modificar esto.

The Sunny Health & Fitness Advanced Programmed Elliptical Machine was a bit time-consuming to assemble but has so far (only one day) been a sturdy and easy-to-use piece of equipment. I encountered an E1 error during initial use, but it was resolved by fixing a bent pin. I noticed the bent pin during assembly but didn't realize what I was looking at. I just figured the middle pin was supposed to be bent slightly downward. It was only after putting it entirely together and getting the error that it dawned on me what I had seen. This problem also seems to be a somewhat uncommon, but occurring, issue among other users in the reviews. I also noticed that one of the screws has a missing chunk out of its head, but it screwed in fine and seems to be holding. Despite the initial E1 hiccup, my mom is very pleased with the machine, and I expect it will continue to perform well in the long term. I will update this review in half a year to provide an update on its durability.

*Update* it did start to squeak after about a month of use, but after tightening the screws at the base of the control arm it was fine again! I had no issues assembling the machine by myself, the instructions look overwhelming but was easy to put together. You will need help to move it though. I had to help the delivery person bring into my house which wasn't expected. I had no issues with parts or alignment as some reviews suggest and there was lots of grease on the parts so I don't anticipate squeaking and have had no issues yet. Stride is a bit short and display screen is VERY basic but for the price it's a great machine and a great workout. I was pleasantly surprised and happy with this purchase.