Question 1

Are these genuine bioelements products

Accepted Answer

If purchased through our store we can guarantee the authenticity and freshness of all of our products, including the Bioelements brand. Please let me know if you have any other questions and I'd be happy to assist you further. Thanks!

Question 2

Does bioelements crucial moisture cream leave your face feeling sticky ?

Accepted Answer

Not at all! Best I've found for dry sensitive skin, all day moisture without the sticky heavy residue. Doesn't clog pores either. USA made, Colorado Springs, CO
I have also used absolute moisture when crucial was unavailable. Both good, prefer crucial. Purchase the kit and save some money, dry skin kit goes as low as 60$ retails at 100$ great bargain and you get 4 full size products! I haven't tried anything in the bio elements line that I have not liked!!!

Question 3

Has the formula for Crucial Moisture recently changed?

Accepted Answer

I am not a chemist but the moisturizer I received recently is smoother, creamer and maybe heavier than the Crucial Moisture I have used for the past 15 years.  I like the newer product.  The container is no longer glass but a blue container.

Question 4

Some people saying fake product and the seal was different. Can you explain?

Accepted Answer

I am no expert, but the more I talk with women it does warrant the question that what we are buying is the real product or a "counterfeit". The seal is the same as well as the consistency of the texture and the exact same scent. The only thing that was change in the past year was the jar lid which went from a porcelain/plastic composite to just a plastic lid. Might be changing from the Crucial Moisture even though I have 1 more jar left as it is clogging my pores on my jaw line. Don't know if it is hormonal at 58 or if the product is no longer working effectively for me. Been a Dermalogica product user for 20 years and I am definitely concerned ordering this through Amazon as store bought "ALWAYS" have the hologram/QVC seal on the top of "ALL" their products and whatever site you buy on Amazon "NEVER" has this (only a clear seal) which Dermalogic never does. So goes back to the question is it a knock off or another possibility that is circulated is "old product" which I personally don't care to use. Anyway, good luck on trying to make an informed decision. It is hard this day and age to really know what you are getting useless buy from the store and pay full price. Trying to save money always raises question as to why it is half the price. Good luck!

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Bioelements Crucial Moisture - 2.5 fl oz - Emollient Cream Facial Moisturizer for Dry Skin - Improve Fine Lines - Vegan, Gluten Free - Never Tested on Animals, 2.5 Fl Oz (Pack of 1)

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