Does it support working while charging in the same time?

Hi, No, the headset turns off once connected to the charging source. Sony support UK

Why doesnt mine turn on for hours after charging? anyone else had issues with it not turning on after charging for quite some time?

Hi Mart, We're sorry to hear this! Charging is supposed to be completed in about 3 hours and the red indicator turns off automatically as clarified here: https://cutt.ly/bFvWdBC, and you are able to turn on the Headphones normally. If this is not the case, try resetting and initializing the Headphones by following the steps described here: https://cutt.ly/2FvEaAQ & https://cutt.ly/xFvEgdI as an attempt of rectifying the issue. If the issue is still disrupting you, we'd love to offer extra assistance. Feel free to contact us by following this link: https://cutt.ly/DFvExao, we will gladly assist you further! Sony Support UK

Hi, We can confirm that the device isn't waterproof. We recommend checking the precautions here: https://cutt.ly/AwbBfnjd. (Copy and paste the link in your browser). Sony support UK

sony please reply. Where do i get ear tips

you can also get tips from ebay or something for next to nothing its very cheap and fits the earphones

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Sony WI-XB400 Extra Bass Wireless In-Ear Headphones - Black

Sony WI-XB400 Extra Bass Wireless In-Ear Headphones - Black

Product ID: 157684316

Details

Brand
Sony
Colour
Black
Connectivity technology
Wireless
Ear placement
In Ear
Form factor
In Ear with
Headphone jack
USB

⚡Fast 50% Charge in 15 min

🔊12mm Dynamic Driver

🔋15 Hours Battery Life

Description

🎧 Elevate your daily grind with bass that moves you and battery life that keeps pace.

FAST USB C CHARGING - Get 50% battery in just 15 minutes—power up quickly between meetings or workouts without missing a beat.
ALL DAY WIRELESS FREEDOM - Up to 15 hours of uninterrupted music and calls—because your hustle doesn’t stop, and neither should your soundtrack.
MAGNETIC CABLE MANAGEMENT - Tangle-free magnetic earbuds keep your headphones sleek and ready, perfect for the on-the-go professional.
SIGNATURE EXTRA BASS POWER - Feel every beat with Sony’s 12mm driver delivering deep, punchy bass that sets you apart in any playlist.
SEAMLESS VOICE ASSISTANT CONTROL - Hands-free access to Google or Siri lets you stay connected and productive without breaking your flow.

Sony WI-XB400 wireless in-ear headphones combine powerful 12mm dynamic drivers with signature Extra Bass sound, delivering crisp, immersive audio. Designed for professionals on the move, they offer up to 15 hours of battery life with fast USB-C charging and magnetic earbuds for easy cable management. Bluetooth 5.0 ensures stable connectivity, while built-in voice assistant support keeps you effortlessly connected. Lightweight and water-resistant, these headphones balance premium sound quality with practical comfort and convenience.

Specifications

ASIN	B07X1TDTQB
Age Range Description	Adult
Antenna Location	music listening
Audio Driver Size	12 Millimetres
Audio Driver Type	Dynamic Driver
Battery Average Life	15 Hours
Battery Charge Time	3 Hours
Best Sellers Rank	2,007 in In-Ear Headphones
Bluetooth Range	10 Metres
Bluetooth Version	5.0
Box Contents	Cable
Brand Name	Sony
Cable Features	With Cable
Colour	Black
Compatible Devices	[A wide range of devices supporting Bluetooth and/or NFC]
Control Method	Voice
Control Type	Assistant, Google/Siri, Voice
Controller Type	Voice-activated
Customer Package Type	Flat Free Package (FFP)
Customer Reviews	4.1 4.1 out of 5 stars (4,595)
Earpiece Shape	round
Enclosure Material	Plastic
Frequency Range	20 Hz - 20,000 Hz
Global Trade Identification Number	04548736101166
Headphone Form Factor	In Ear with Neckband
Headphone Jack	USB
Headphones Ear Placement	In Ear
Impedance	16 Ohms
Is Autographed	No
Is Electric	Yes
Item Weight	1.23 Ounces
Manufacturer	Sony
Model Name	WI-XB400
Model Number	WI-XB400
Network Connectivity Technology	Wireless
Noise Control	None
Number of Items	1
Product Features	Volume Control, Lightweight, Fast Charging, Built-in Voice Assistant, Tangle Free Cord
Specific Uses For Product	Music, playing, sports, travel
Style Name	Single
Theme	Music
Water Resistance Level	Water Resistant
Wireless Technology Type	Bluetooth

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