Zadro Large Hot Towel Warmer Bucket Timer Electric Towel Warmer for Bathroom Auto-Shut Off Heated Towel Warmer Spa (Large | 20L | 12" Dia. x 21" Tall, White)

Update: I contacted customer service and after some troubleshooting they replaced my faulty unit. I’m so used to this towel warmer that I don’t think I can live without it, especially on colder days. Bought this towel warmer on July 11, 2023. Used it on a daily basis, very solid performance. Evenly warms one towel. Fits two towels, but maybe because of the volume, circulation is not too well and you get hot/cold spots. It suddenly stopped working on Feb. 22, 2025. Had a good run, but would've liked it to work for longer. Looking for a different brand for more durable product.

Other one broke after 5 years. Was time for a new one! Love forever my Zadro

This is such an incredible waste of money. I purchased this item but had to return it because it didn't work. I used the second one a limited number of times, and this one has stopped working, too. Even in the limited time, it did work, but it wasn't very useful; the unit heated unevenly, leaving parts of the items in the warmer cold. My mother had surgery, and I thought I would give it another try, as she was cold, and I thought it would be helpful to heat her clothes, especially her nightclothes, before she got into bed. The unit could not be turned off with the on/ off buttons, so I unplugged it from the wall. I just tried to use it now, and it won't turn on. Or, rather, there was a very fine light that flickered and then went out. Then...nothing...I tried unplugging it and plugging it back in... nothing...I tried the button numerous times...nothing. It appears that this is headed to the trash. This is such a huge waste of money. It is very expensive, and if it worked, I thought it would be worth it. It is out of warranty, so I am stuck; I'm out of a lot of money, and I don't have any way to heat the towels or clothes. Do not waste your money! Two warmers, and they were both junk.

We purchased this towel warmer and used it daily during cold weather periods, but not at all during warm seasons. The tower warmer stopped working about 16 months after we purchased it, out of the warranty period. I did a bit of research an found that others had similar issues. I wrote to the manufacturer and asked that they honor their warranty given our experience was apparently a common one likely due to a manufacturing or design issue even though we were 4 months past the warranty expiration. They asked us for a few questions and pictures, approved the warranty claim promptly once that information was provided, and sent us a new unit at their cost. So, (a) I want to call out a company for doing the right thing and being responsive, (b) recommend the product during the period that it worked property, but (c) am withholding 5 stars because there appears to be some manufacturing or design issues.

My husband bought this as an early birthday present for me to have as I was recovering from hip surgery. I love, love love this towel warmer! I am always cold especially in the cold, damp northeast winters. Full disclosure, I have only used it in my "warm bathroom" with the shower stall. That bathroom has plenty of room to store under the pedestal sink and the cord is long enough to move the unit closer to the shower stall for easy to reach access. It is a very large for my regular size bath towel, turbin hair towel and my first layer of clothing. The ONLY thing to watch out for is the power button is sensitive to turn off. There is nothing worse than thinking your towels are warm and realize you inadvertently turned the unit off. It feels oh so decadent.... But, It makes me happy and grateful every single time I use it!

It’s big but it’s taller than it is wide so it fits nicely in a corner and it’s very lightweight and easy to move. How we use it: Turn it on when we first get in the bathroom and drop our towel in like you are placing it in a hamper. We have regular and big towels. Within 10 to 15 minutes the towel is warm. We usually only heat 1 towel at a time but it has worked well with 2 towels at once. This is not a microwave so you do need some patience with heating towels. We never tried rolling towels or packing more than 2 at a time, that could lead to performance problems. We do use it every day and it is simple to use and convenient. The default 15 minutes always works for us even if it turns off before we get out of the shower. We have also used it with a pair of sweatpants and sweatshirt and it was magical.

Love love, love this, especially in the winter. you can put your towel, your robe and your slippers inside at the same time . Highly recommend and perfect as a gift.

Great product for a hot tub in winter. It can hold two towels and might take about 15 minutes to warm them up. They won’t be as hot as a dryer but it is just so lovely to come out of a hot tub to a nice warm towel. I find the bucket version better than a wall hanging dryer like my parents used to have because it keeps the whole towel warm. My life hack is to put my towel in the dryer while I’m getting ready and then pop it into the bucket by the door to the backyard while I’m hot tubbing. This makes it maintain a higher heat level but is probably unnecessary. Lid is light plastic but the whole thing is cute. If you want to see another review check out “the hot tub lady” on YouTube and her video about the best accessories for owning a hot tub. It’s that is what motivated me to buy this! I’m very happy with my purchase!

Not a good quality ! Do not waste your money

Bought for Christmas grandkids were very happy

I bought 2 of these within 3 months of each other. One has completely failed and won't turn on and the 2nd one is getting more difficult to turn on each day. Not likely to last another month, based on the one that has already failed. I suspect the switches are of very poor integrity and fail easily. It is disappointing, because initially the towel warmer worked great...so much so that I bought a second one. Add to that the price has jumped by almost a $100 in the last year. I reached out to Amazon, but was told I needed to deal with the Seller directly. Good luck with that. There are numerous reviews with exactly this same problem. Bottom line....."AVOID THIS PRODUCT."