YI 2pc Security Camera Outdoor, 1080p Outside Surveillance Front Door IP Smart Cam with Waterproof, WiFi, Cloud, Night Vision, Motion Detection Sensor, Smartphone App, Compatible with Alexa

Good

I purchased this product as I needed a camera outside to observe property and kennel and dogs in kennel during away hours, for security. I did my research on this product as well as others and went with Yi because I read good and thorough reviews. I was apprehensive about trying this as I was behind on my technology knowledge and experience and had never installed a security camera, let alone wireless, before. I received the Yi Outdoor camera within a few days and it was as I expected. It was so easy to set up, installation instructions were clear and concise. We were working with one router that is probably about 8 years old in the east bedroom, and I needed the camera installed on the west side of the house facing the barn/garage area where my dogs stay. As a person behind the techno times, I had the camera as well as the wifi booster I purchased as well to extend the signal, up and running within the hour.First you have to download the Yi app to have ready for after you get your camera paired with your wifi, which is easy, for an old gal like me even. then, once your camera is paired, you add the camera to the app, then decide if you want to store the images and if so, use the cloud package offered, or use an SD card. I opted for the SD card option. After having read where people had success with the 64KB, that is what I use as well.Wow, the resolution on the picture is great, with a very wide coverage area. My kennel is clearly in view and so is all of my garage and garage entry door, and most of my yard.Via the app, you can go back and look at the recording on your SD card anytime. you can set it to record all the time, or when motion is detected. I have mine set all the time. After about one week, the card is full and begins to rewrite, so a 32kb would probably be full in about half the time. I am very happy with this camera, especially as a first timer wifi camera project. It gives me peace of mind being able to see what goes on at my place while I am gone. Thank you so much for this wonderful product. The images at night are clear black and white as well. We placed the camera on the corner of the house. Since we had no outdoor outlet, we chose to drill a hole straight through and caulk and trim it out, after running the usb power cord thru to an outlet in the house.There is nothing that I would change with this product. it is a great buy and when I get ready to place more cameras, I will go with Yi.

I purchased three 1080p YI Outdoor Security Cameras for home security back in May 2020. I already had the Yi indoor cameras in my home and thought that it was a safe bet to buy the outdoor versions because we were so pleased with the indoor ones. Boy was I wrong... These cameras are one step above useless, and I only say that because I can log in and view through the camera at any time I want - so if someone is at the door I CAN actually see them standing there, but as for alerts - those are just about non existent. I find this really strange, because I assume the same software runs the indoor cameras, and I get alerts when there is motion in the house, and as far as I know those alerts are fairly accurate, yet for some reason those outdoor cameras miss 99% of any movement and I very rarely get an alert. Even stranger, the alerts I get are mostly night alerts when a bug flutters across the front of the camera. It totally misses people coming to and from my front door, our car leaving and returning, and the rare time when one of the kids decides to dance in front of the camera lenses because they know it's not working. Oh it works well enough to see them if I have that camera pulled up in the app - but no alert. The main reason I bought these cameras was to be alerted if someone came into the driveway, or messed with the cars or animals in the back yard, I expected to get an alert and be able to thwart any would-be vandals or predators.When we realized that this was not working as expected, I started checking the Internet to see if one of the forums had some answerers, because who knows, perhaps they were not 'set' right, or I had inadvertently done something wrong when I hooked them up. I tried everything, from resetting them (5 times in total) to starting a whole new account because someone had mentioned that it had cleared up their motion alerts for their indoor cameras - all to no avail. As a last resort because this was not something I was able to correct myself, I contacted Yi Home. In the past they have been very helpful, I've always had great service, they were attentive and cleared up the problem in a few emails. I am not sure if the outdoor cameras are perhaps maintained by a different section of customer service, or even perhaps a different branch of the company, but getting any help for these outdoor cameras was IMPOSSIBLE! I emailed them, explained the situation and received an email back with some settings recommendations which I promptly changed. I still had problems, so I emailed back explaining that nothing had been resolved and got an email back from Yi support asking for some information from the cameras and a photo of my email address because they said that Amazon would remove that information if I typed it in to my correspondence. I submitted all the information, and after a while I got an answer back.... Asking if I had gotten the problem corrected.....Again, I sent the email with all the information they had requested the first time (which included photos of the scan code on the back of the cameras, the information about my Amazon purchase, and the photo of my email address) along with another account of the problems I was having.To make this short - I will just say that this happened 5 times, with me submitting the information, and then getting back another email asking for the information I had already sent each time before. I even got an email with a "rate my service" from the representative who was supposed to be helping me, which I answered with all the same information I had sent in the past emails AND a review of how I was not getting any help at all, that my cameras were still not alerting me to movement, and how I had basically wasted the money spent on those cameras because they did not do what I was led to believe they would do.I have finally given up, decided that I have wasted $120 and am moving on to a different brand which I hope will actually protect my home better than these Yi outdoor cameras do. The sad thing about it is that if I had just gotten some better customer service I would not have written this review (which might not be so good for people who might be looking to buy these cameras) but I was never given any information to try and correct the problem after that initial email about the settings - every email after that acted like I had never sent any information and they kept asking for the same thing time and time again... Save yourself some aggravation and don't buy these outdoor cameras, the indoor ones are great, but these outdoor ones are horrible.