Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results

I purchased this book a few years ago for a class and have used it for every class I have had since then. It has great information, easy to read, and very helpful.

Great read with information that can be applied in the real world of OD, HR and L&D. Highly recommend this book

The Robinson's continue to help us grow and learn.

Having read the second edition, I found the third edition a must-have. Robinson et al emphasize the performance consulting process and skillfully guide readers through each process phase (the organization of the book is based on the performance consulting process). The additional chapters - develop and implement measurement plans, ROI, and report and sustain results - are a welcomed addition. In particular, I appreciated their chapter on reporting and sustaining results, which is seldom discussed in books related to performance consulting.

Very useful, logical book - shame you have to spend another $ 100 to get access to the forms and checklists

Awesome book. Simple to understand and apply.The fact that these 5 amazing people came together and put their experiences in a book for us ready to use, is priceless by itself.

Lots of good information. If this is an area you are interest in the author lays out the details quite nicely.