Question 1

What is the story behind Yves Rocher?

Accepted Answer

Greetings,

Yves Rocher is devoted to providing you with high quality products that are safe and effective for every skin type. Our carefully crafted skincare products are designed with specific skin types in mind using the most powerful active ingredients of botanicals available. To date, 30 million customers trust our products to help them achieve the results they desire. We appreciate your interest in Yves Rocher and hope you'll keep us posted on your progress!

For more details, we invite you to consult the following link: https://www.yves-rocher.fr/actbeautiful/fr/fr/timeline

We thank you for your interest in Yves Rocher products.

Best Regards, Costumer Service

Question 2

Where are your products made?

Accepted Answer

Greetings,

Most of our production is done in France at our three Brittany manufactories that make nearly 380 million products annually, which is almost 89% of our products.

In a few rare cases when we don’t have the expertise in making a requested technology, we will call in specialists. For example, our Vertige Eye Liner Pens are made in Germany.

Have a great day! Costumer Service

Question 3

Are your products eco-friendly?

Accepted Answer

Greetings,

Our ambition is to control the ecological impact of our activity at each step in the life of our products from their conception to their use by customers.

To give you an example we have set up a Plant Charter in order to favor using natural raw materials or those from organic farming.  Moreover, all our industrial sites have been committed for over 15 years to good manufacturing processes, with a priority for reducing at the source to decrease waste.  We gained our first environmental certification thanks to this commitment. We have widened our approach through the Yves Rocher Foundation committed to the protection of the plant world and with the promise to plant 100 million trees before 2020 and this objective has been achieved.

Have a good day! Costumer Service

Question 4

Are your products gluten-free?

Accepted Answer

While Yves Rocher does not use ingredients that contain gluten or any ingredients derived from gluten, we cannot guarantee that the formulations are 100% gluten free due to the presence of certain plant extracts in the production facilities. As a result, some products may contain very small traces of gluten at an extremely low concentration - to the point that it may even be undetectable by current analytical techniques. 
 
 - Pharmapacks, an authorized seller of Yves Rocher

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Yves Rocher Zero Blemish Moisturizing Gel Cream | For Oily, Acne Prone Skin| Mattify Skin & Tighten Pores | 1.6 fl oz

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