Samsung Galaxy S20 5G, 128GB, Cosmic Gray - Unlocked (Renewed)

First of all, I got my phone from the seller Edge Cellular - whom I have never had a problem with. I have bought several phones over the last few years from them and they are all in great condition, correctly unlocked, and work great. Not stolen. No shoddy work.Anyway, this phone is a good phone. I upgraded from a Samsung 10, and while there is not a huge difference in features, This one runs smoothly and does all the things I need a phone to do. Great storage. Intuitive menus. Happy with it. The pink is very pretty if you even care.

although charger looks great, it gave an alert it's not right for phone. other than that, it appears this seller is getting it together, my order is very satisfactory, at least. I'd say almost excellent condition, if not. it is working perfectly with Mint Mobile, no difficulties, Samsung switch makes it so easy, this "new" gem is really not much different than the new s23 variants, & I wouldn't pat an extra grand anyway for a "new" phone. this particular seller & Amazon renewed both get my 5* stamp of approval! I've only has the phone a few hours, but already ordered all the needed protection. so, the phone was my only concern. I was certain I'd get a Verizon locked device in poor condition. instead, I indeed have an unlocked and very good condition older flagship. pretty sure it's a s20+ 5g as well. 12 gigs ram, expandable storage, snapdragon 865, the works is all here. great seller & between this & the tcl 10 5g uw (Verizon only) I will use Amazon renewed indefinitely, with the certainty that if anything ever isn't actually wonderful, Amazon would make it right. I am thankful! If Samsung doesn't send a slowing signal, or if this doesn't end up being stolen property (as some have), I look forward to years with this device! thank you......so edit: few days with phone I have figured out mine is ATT version. stuck android 12 one ui 4.1. won't go android 13. haven't tried voice-mail. there's other things I can't think of but as long as this is all, I should be fine. I'm sure I'll find more I like & dislike about this purchase. but I'm satisfied for now. Maybe final edit:? OK so, it's got issues with charging port, sometimes connects sometimes doesn't. the block they sent doesn't work at all. the phone auto updates EVERYTHING randomly. things I've deleted or force stopped. &....I'm worried it will go black & just stop working soon like the others. why no Android 13 One UI 5.0? I got worthless screen protectors I've already returned, case is OK I bought, & I don't want to lose $220 because I was too nice to return an Att bootloaded version that won't get software or security updates.......jeez. Aren't all S20s & newer supposed to get Android 13? yea...sad.

I purchased this phone based on the reputation of Amazon and their 'Renewed' phones. About 3-4 months after I received it I had a few instances of being called and the phone calls went straight to voicemail even though I did not have my phone set to airplane mode. Over the next couple months I had times that my text messages would not go through. I knew it was not the Network Verizon as my 2 boys have their phones on my plan and they were right next to me and their phones worked. Then a big issue started happening in which the 'voice' part of the phone only worked intermittently. I use Bixby & Google Assistant, and even though they were set up properly, they only worked sometimes and not others. Bixby would perhaps hear and pop up on the screen, but not respond to my voice for the request. Other times it worked correctly. Just yesterday and today alone I have had to reboot my phone 3 times when I could not use either of those or my talk to text as the microphone and speaker were not working. I contacted the seller first - never heard from them. I next contacted Amazon two days in a row and was told there is nothing they can do. I just finished with my last chat being told this once again. I told them that had I known I was paying $200 for a phone that would only work a few months - I never would have purchased it. This is what was erroneously in their item description: About this itemThis pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors.This product is in "Excellent condition". The screen and body show no signs of cosmetic damage visible from 12 inches away.This product will have a battery that exceeds 80% capacity relative to new.

11/15/24 Purchased about a month ago. Arrived in great condition. Phone performs as well as I would expect a new one to perform. No glitches, no obvious defects, charges quickly and well.I didn't realize it has no jack for ear­buds, but I do have blue tooth earphones, so that's not a big deal. I'm not tickled with the side buttons on it, nor do I I like having to hit the button on the side to wake the screen (instead of the center of the lower screen), but I'll survive.Overall, I'm pleased with the product and the purchase.