K**N
Great product, great customer service
We received the clock in July 2020 and immediately set it up in our 3yo son’s room. It worked beautifully and he stayed in his bed until the light turned green! Having the red light indicate bedtime is also very helpful. We were surprised when after a month of use, the port where the mini usb power cord plugs into the back of the clock broke off from the computer mechanism inside. Despite having batteries, the clock won’t function long term without the power cable plugged in. Thankfully, the manufacturer sent us a form with our order to initiate a 1-year warranty and they immediately sent us a replacement clock. We are back to full working order now! Very pleased with the functionality and ease of use of the product, in addition to the responsiveness of the customer service.
L**E
Great concept, easy to use, great price!
Works great! Bought this to replace our old, Okay to wake clock, so my daughter was already familiar with the concept, but this ticked all the boxes! It was so hard to find one that would turn on a light, no alarm, at a certain time, and stay on for more than 20 minutes.We love it, plus it's adorable. Also, I must add that the instructions were very clear and easy to read, Very user-friendly! Great price to boot!!Highly recommended,
L**O
Power plug is very fragile
My boy likes this woke up clock. It has the very good features. But the design of the power plug is very disappointing. It’s not permanent sturdy power cord. It’s - very thin and small USB connector with portable adapter. When I opened the box I noticed it. I was wondering how long it would hold up. My boy likes to play with this clock. I tried to warn him not to touch it because it’s very delicate. But this kind of clocks are meant to be handled by kids. After a week, my boy pulled the clock with a quick move then the USB cord connector came off. The tiny piece was rattling inside the clock. I unscrewed the clock and tried to glued back the connector to the circuit board. The piece is so tiny and the circuit board is very delicate as well. I had to return the item. My boy was very disappointed. He still wanted the clock. I strongly suggest manufacturer change the power cord to regular one instead of portable tiny USB adapter. It’s supposed to used for young kids. The concepts of the clock are very good just the quality needs to be improved.
B**Y
Great clock
We loved this alarm clock for our 2.5 year old. We first bought the dog alarm clock and it really creeped out our son. He was very excited to use this right away and it was easy to set up. We recently went to his grandparents house and he wanted to take the clock. Once we arrived and I was setting it up, the plug in port on the alarm clock was glitchy. I unplugged it and when I tried plugging it back in the usb portion in the clock completely fell inside the clock so it’s impossible for us to use it. Hoping they will accept return and get a replacement because of how much our son loves this clock.
N**N
Review
Good clock and simple to setup and use. You can disable the sound and dim the light quite dim. My one complaint is the blue power light on the backside. That light is a bit bright but nothing a small piece of electrical/duct tape couldn't fix (like all our loud toys that a strip of tape over the speakers couldn't fix).
A**R
Charging port is flemsy and breaks.
Don't waste your money. This clock is poorly made. We had it one day and the port for the charger fell into the unit and now it is not able to charge. Before it broke I will say that it did help my son stay in bed. However it takes a little time to figure out all the features. I'm so disappointed that this product wasn't better made. I wanted to love it and was hopeful that it would help my son sleep in his own bed.
R**.
Great...until it broke
Our family really enjoyed this clock. It is easy to use, and my children enjoyed the star shape and waiting for the star to turn green so they could come out of bed. It only lasted about 4 months until the DC port became lose and then broke. Wish it had been more sturdy!
K**K
Easy to use, great quality.
Absolutely love this clock! My 4 year old was always getting out of her room super early and now that we have this clock she knows to stay in her room until the Star is green! She knows when the Star is red that it’s time to wind down and get ready for bed and she knows yellow means it’s almost time! We love that it’s so easy to use and has the lock feature so our curious one can’t change the settings :). Highly recommend!
Trustpilot
3 weeks ago
1 month ago