Samsung UN60F7500 60-Inch 1080p 240Hz 3D Ultra Slim Smart LED HDTV

The Samsung UN55F7500 is a great SMART TV. Got a great deal through amazon that included a Samsung galaxy 3 tablet (7 inch) for less than 2K!In brief the quality picture is superb! additional features including the voice and hand functions to change channels will blow your mind. Also the TV comes with 4 pairs of 3D glasses ideally for a movie night at home!The smart features (browser, Pandora, YouTube, tune in radio, Skype, etc) are quite convenient and I have been using them more than I was expecting too!You won't go wrong buying this TV... two thumbs up!

I've never written a review on amazon or even been critical of a company like this because I usually just tolerate stuff like this, but this experience was so bad for my wife who took the brunt of this I feel like if I can save one other person from experiencing this, then that will be a win. I moved to LA a couple of years ago and when we moved we sold almost everything and repurchased new items as we were moving from a house to an apartment. In PA I had purchased the large visio TV's for a small business I own and they have worked for 9 years now without any issues. But I decided I should get the top of the line. Invest in something that would last a long time. I read many reviews not only about the TVs but also the companies and at that time Samsung had a very good reputation. So I purchase a 55 inch Samsung for my bedroom and a larger 65 inch Samsung for my living room. I carefully hung them both on the wall and never did anything else with them expect turn then on and off.A couple of month ago the smaller TV started to act weird. It would just shut off for no reason or the audio would stop working but the picture would be ok. For a while I thought it was the cable box and I would unplug the HDMI cable and usually that would do the trick. Not great but I was very busy and didn't have time to mess with a TV, after all that was why I spent the extra money and bought a Samsung! And then it got progressively worst. Even if I unplugged it and tried to let it reset it, it would not respond to the remote and it just became more and more frustrating for my wife who enjoys watching TV at night.But I wasn't too worried because I had heard such great things about Samsung. Certainly they would understand and not want to risk losing a potential lifetime customer because their product broke. Boy was I wrong. I first went online to see if there was a better way to trouble shoot this problem. This was all my time...wasted because their product was not up to snuff. When I tried to log on to their website to submit a ticket it didn't work. There is some bug that forces you to enter your last password each time you log in even to submit a ticket. So I just gave up and called. It was a Saturday and the customer service person was friendly enough. He took my info and create a logon and ticket for me. It took about 1/2 hour. He asked me when I would be free the next day to take a call from the service center. I thought wow that is impressive that someone would not only call me on a Sunday and they were asking for the exact time I would be free. I said 12:00 noon. He said he would send me an email and that I could track the entire process. So far not too bad. I've probably invested about 10 hours over the past couple of months trying to trouble shoot this myself and get this ticket set up.The rest of this from my perspective was a disaster. I did not receive a call at 12:00 nor did I receive a call at all that day. The next day at 8:47 in the morning I received a call. It was not a very good time to talk but I figured the sooner we get this thing fixed the better. So I was late for my meeting but I described the problem and the guy said that I would receive another call to set up the appointment. I received that call at around 1:00 telling me that the wanted to come today between 3 to 5. They didn't ask if I was free or what day or time might work for me, they told me what would work for them. I told them that I wouldn't be home but that my wife would be able to let them in and answer any questions they had. I asked if I could check with my wife and call them back but they said that they would call her and coordinate it with her.The rest of this story came from my pissed off wife when I got home later that day. She said that this service company basically wasted 4 hours of her time, did not fix the TV, did not even take it apart or do anything and charged us $115.00 service call which you need to pay in advance or you can pay less if you bring in the TV to them! What ticks me off is that this seems to be a classic case of a man taking advantage of a women who doesn't understand technology. He told her that there was something wrong with the main board and that it likely happened because we had a weak Wifi signal and it was not able to run it's updates correctly. Then he realized that the auto update was turned off so he changed his tune and just said that it likely broke because the updates were never run! Can you believe this crap. So be careful if you buy a samsung TV because apparently the software is so bad that it needs to be able to run updates whenever it wants or it breaks. So without ever opening the back and looking at the main board he was able to determine that it was bad and needed to be replaced for only $475.84. But since we already paid the $115.00 he would apply that to the cost (like that is supposed to make this experience any better). So my wife asked him to leave since it was clear he was not going to be of any service. The name of the service company is USACO SERVICE.After he left my wife called Samsung directly to see if they could better explain why a $1700 TV would break in 2 years after just being turned no and off and nothing else (we also sent over $2500 for the other TV). It took her 1/2 an hour to get a person on the phone and another 1/2 hour to explain and get the canned response from the rep on the call. She asked to be escalated to her manager but they didn't seem to care either. NO EXTENDED WARRANTY, NO SERVICE! All in all, she spent 4 hours with these clowns and it cost us $115 for one of the worst customer service experiences of our lives.So please take note of this terrible experience from Samsung and do yourself a favor and buy another brand. Any other brand has to be better than what we experienced. My 3 visio TV's area still working 9 years later and that is in PA with electrical storms and power outages all the time. This was in sunny CA where nothing happened to this TV except poor workman ship and terrible service from one of the largest companies in the world.All of this can be avoided if you buy a different brand. What a shame Samsung. All you had to do was care about your customer and you would have had a customer for life. Instead you will start losing customers because I'm sure we are not the only people with problems.Thank you for reading and I hope you have a much better experience with a different company.Disappointed.David

I love the TV. Its smarter than I am. I have had it now for 2 1/2 weeks and I'm still finding out things that it can do. I got the 60" unit to replace an old 60% Samsung DLP TV that was on its last legs. My new TV is so different from the old one, we are finding that it takes time to get used to how sharp the picture is. It actually makes some shows look phony because the TV is better than the cameras they used to shoot the movie with.My only complaint has to do with service. My TV came with a dead pixel. I called Samsung to complain and asked them to have it fixed. No big deal, the TV is under warranty for a year, etc. They opened a repair order and assigned it to Lakes Electronics who is a vendor they use in my area. Lakes contacted me the next day. The woman I spoke with did not sound pleased that she was being asked to service a TV for just one dead pixel but regardless she asked me to take a picture of the offending pixel and email it to her, which I did right away. Then, silence. I heard nothing back from Lakes. Since I work for a living I was not able to call them until after work and by that time they were closed. Their automated attendant did not provide the ability to leave a voice mail. No worries, I thought, I will send them an email. Silence . . . . So I downloaded Samsung's We Care app (boy is that a joke), only to find that Lakes Electronics had closed out my repair order with a note complaining that they could not reach me! Ok, so after I had calmed down a bit, I called Lakes Electronics and asked them to open the repair order and come out and fix my TV. The Lakes lady said she could not do that and that I would have to call Samsung and have them reissue another repair order. Ok, so I figured there was no point in fighting Town Hall, so I called Samsung. This was on 12/4. I spoke with a nice young man who was suitably indignant on my behalf and who promised to reissue the repair order forth with. He promised that someone from Lakes would be in touch with me within 24 to 48 hours. Well here we are 48 hours later and I have not heard from anyone, so I called Samsung again and low and behold, I come to find out that the young man I spoke with two days ago did nothing!! He did not place the repair order he promised that he would do for me and all the Samsung rep can do for me at this point is to start from scratch and place a new repair order today which means I would have to wait until at least sometime next week before hearing from anyone and it will likely be the same deadbeat Lakes Electronics. So I asked to speak with a Supervisor, which I find usually works if I need to have something escalated and I think I have ample reasons to have these issues escalated. The Supervisor, Jessica, said that she can either place the repair order with Lakes for the next available time slot with is 12/12 and then I am free to call them to negotiate a better day, or she can ask their Dispatch Operators to call me sometime tomorrow and schedule the repair with another company but in order to do this she would have to cancel the order with Lakes. AT this point I am thinking better the bird in the hand than two in the bush, so I go with the Lakes Electronics 12/12 date and the bad taste in my mouth.So the moral of this story, boys and girls, is that this is a terrific TV with a beautiful picture and a bevy of features and toys to keep you busy for a long time. The Samsung online support is excellent and well positioned to grow with the technology, but watch out if you actually need any onside repair service. If you are lucky enough to live in an area where you are serviced by a good Samsung vendor, then you are blessed. If not, then document, document, document.

This TV meets all our expectations. Very easy to connect and set up. The picture is very sharp with vibrant colours and deep blacks. I did not expect to use the 3D feature but after trying it, I am pleasantly impressed with the quality and lack of eye strain. We love this TV!

R u lookn for a sik as hell TV? Buy this one cuz it is da best. Love all da features it cannot be touched.-Lil Bibbi

Best picture. Love the smart features...easy to use and everything in one place. 3rd Samsung TV purchase in a row.