Furniture MUR-CLV-QEN-CH and MND-GMF-TRI-QEN MUR-CLV CH and MND-GMF-TRI-QEN Murphy Cabinet Bed with Mattress, Queen, Chocolate

The media could not be loaded. We love it! The wood is beautiful and has a nice polished look!Assembly from the shipping box takes 30 or 40 minutes for 2 people. Opening it up for guests takes 30 seconds for 1 person. The bed is very comfortable.In our TV/ Entertainment room it is now the TV stand for our 55" tv! This model of Murphy bed, the tv gets to stay on top.

First, the product assembly is not difficult but it does require two people to accomplish safely and without risk to the furniture so just be aware of that. Second, I think this is a very well designed, high quality product that is both an attractive piece of furniture when not in use as a bed and very comfortable when it is being used as a bed. Additionally, the conversion back and forth between bed and furniture is pretty effortless. Now the delivery was a bit of an issue and I want to be clear that both Amazon and their delivery service Ceva, were great to work with in trying to resolve this. My issue is that living in a less populated area in Maine, the delivery was handed off to a 3rd party carrier (PAF) who showed up a day before scheduled, did not call ahead of time as promised, and then refused to bring the carton around the house to the back entrance which is the only access point to get this large piece of furniture into our house. I explained that this has been paid for and agreed to at time of purchase, spoke to a supervisor, and offered myself to help move it to the back entrance; all to no avail. I then asked to use their hand dolly to do it myself and was refused. I postponed the acceptance of the furniture to call Ceva and then Amazon. Ceva was great and made an attempt to have the contractor honor the delivery agreement but the company did not budge. Amazon then issued me a credit to allow for the rental of a hand dolly so that when the furniture was delivered the next day, I was able to move the boxes down by myself so I am comfortable with the final resolution but displeased with the 3rd party carrier who I feel were unprofessional and offered poor customer service. The point being that if you happen to have any unusual delivery requirements or restrictions, they need to be resolved prior to delivery as some sub contracted carrier will not honor the delivery agreement. All in all, knowing ahead of time I'd have to deal with the delivery headache, I'd do it again. We're thrilled with the purchase.

We have been wanting to remodel our guest room for quite sometime now, but couldn’t decide what ideas to move forward with. We went into this project knowing we still needed the guest room as an exercise room the majority of the year. We did not want a full or queen bed in there full time. We have guests about 3-4 times a year for a about a week at a time and the air mattress wasn’t cutting it any more.We highly recommend this Murphy bed!! This is by far a top quality “furniture” unit. Our Amazon purchase was through Creative Furniture Designs and I’m so glad we made that decision. Delivery was on-time and even arrived earlier than we expected. I ordered this unit on the 9th, it shipped on the 13th and arrived on the 20th! Beverlee was incredibly responsive by email and texts and we couldn’t be happier.Important/please note: The unit is very heavy. It is shipped on a pallet and will be placed on your driveway or sidewalk. You may want to request inside delivery or some other service to get the unit inside your home to the room of choice, ESPECIALLY if you have stairs. You definitely need two very strong people if you don’t have it brought inside by the shipping company or service. Also, you will need two people to lift the pieces and put the cabinet together once in the room. Assembly was straightforward.Quality unit! Quality construction!! Quality wood!!!! Quality mattress!!!!We highly recommend this unit and can’t wait for our guests coming in June to try it out!

Love the bed and so do my guests! Moved into a new house and decided to retire using air mattresses for visiting friends and family. I was thinking of getting a wall mounted Murphy bed before coming across this cabinet style bed. I liked the fact that with a cabinet bed I didn't have to decide on a permanent place to mount it. While this is a solid piece of furniture with some weight to it, it can be moved around. This lets us place it more in the center of the room when we have guests then slide it to one side of the room afterwards and use the room for other purposes.So far we've had two people sleep on the mattresses, each for about 5 days and they both raved about it. It's a memory foam style mattress that proved extraordinarily comfortable.Finally, the level customer service from Night & Day Furniture was phenomenal. There was a slight problem with the way the White Glove delivery team put the bed together. The folks at Night & Day Furniture got involved to get the delivery company to make it right, what they did on my behalf went way above the call of duty to resolve the issue, when the delivery company was not responsive. I'd be happy to do more business with Night & Day, I think their product is great and they cared about making sure I was well taken care of as a customer.