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M**N
Great customer service
Similar to countless others this year, my wife picked up gardening during the 2020 madness and soon filled our house and yard with plants. In hunting for a modern planter for her I discovered that the cost of planters were a lot higher than I would have expected. I planned to purchase a similar looking planter at Room & Board but baulked at their prices. I stumbled across this while browsing Amazon so I put in an order since it seemed to have positive reviews.Compared to the prices that other retailers charged, I wasn't expecting much from this product -- probably made of plastic or some other light material. Instead I was pleasantly surprised that the stand was metal and the planter itself seemed study. I didn't read the reviews until after I received my item, and the stand that I received had the same issue as many others where the screw couldn't catch the threading in the metal plates.Since other reviews mentioned that the company was very responsive, I went ahead and sent a message to the company. Kathy was very responsive and offered a few troubleshooting tips that didn't end up working for me, but was able to resolve the issue for me in the end. She was friendly, professional and helpful through the whole process which was greatly appreciated. I don't typically write reviews, but the quality of customer service I received and the product compelled me to write this. I would absolutely purchase from this company again in the future.
A**N
Looks really chic
Let me just say, I NEVER ever thought I’d ever have a real plant in our home. I don’t have a green thumb like my Mom and just thought I’d kill it if I had a plant. I was gifted a plant and I was going to give it to my Mom when my Hubby said let’s just try keeping it alive LOL. I scoured the internet browsing for plant holders that goes with our modern aesthetic without spending an arm and a leg on it. It really looks more expensive than it is. I found this gem with great reviews. The white one was sold out so I bought the all black in medium. The medium is actually really large for the plant we have, however Hubs said it looks good and the plant may grow into it. Hubs said great choice!
T**C
Just beautiful!
I hesitated to buy this pot with no other reviews. But the seller has amazing products so I tried it. It came earlier than expected. Packaged so perfectly. These pots are beyond anything I’ve seen anywhere. And I have shopped around. This is the second pot I’ve gotten from them. Please do not hesitate. The product exceeded my expectations. Beautifully made with a complete package for planting. Soooo happy with this purchase.
M**A
Beautiful products! Excellent customer service!
It’s a very beautiful pot with the stand set! The pot is light, and the stand is sturdy. The set looks very stylish, and gives an elegant chic accent to any room! I am very happy with this set!The customer service is excellent!
B**E
Pieces don't fit.
This piece was beautiful but when i went to assemble it, the pieces that are held together by a trifold bracket don't fit together. One of the three stand pieces is a different width at the end and it prevents the screw from being threaded into the bottom bracket. Another screw can't be used because the length is important to hold it together. So after spending 30 minutes seeing if i could make it work, I'm out $70. Waiting to hear back from the seller to see if they will replace or return.
M**L
Great value and amazing customer service
I purchased two of these and received them this week. The quality is exactly what I expected for the price point. Planters can be so expensive and I have several dozen indoor plants so I'm always on the hunt for a good deal. One of the items did come defective... The hole for screwing together the leg pieces was damaged and would not allow for me to use the base at all. I contacted the seller and received a response within the same day, asking for a replacement of just the bracket. Much to my surprise, I was told that a completely new replacement (base + planter) was being sent out!! Good quality product, but STELLAR customer service!!! I'll probably be purchasing these again as my indoor jungle continues to grow.
S**N
Beautiful!
Awesome pot!! I did not assemble it, my husband did and complained minimally, so I am assuming fairly easy to assemble. I was going to purchase a $250 one from West Elm and my sister told me to check Amazon. I did and I am so happy that I did!!
A**.
Just what my plant needed.
I like that it is up off the floor allowing for more light to reach it. I have my plant inside another pot until it’s a bit bigger but plenty of room in this pot for another inner pot. I like that it came with a mesh liner to cover the hole if you do plant inside and a plug if you don’t want water dripping out. The pot and stand are sturdy and the pot has a matte finish. I am pleased with this purchase.
Trustpilot
1 week ago
2 weeks ago