CoolBELL Convertible Backpack Messenger Bag Shoulder Bag

CoolBELL Convertible Backpack Messenger Bag Shoulder Bag

Q: Does this bag come with a warranty?

Asked pre-purchase from Coolbell (no response thru Amazon Contact Us Button), Amazon, and Square-Trade. Seemed nobody knew what the warranty was or how claims would be handled. Just received the bag. There is a little card directing you to www.coolbell-bag.com (not a protected site). That site directs you to to tianlibag.com (Chinese company manufacturing different brands). Site is not really much use as the English is so horribly fractured. As best I can tell, they provide a 7 day or 15 day warranty. The only other warranty information on their site says return it to Amazon within 30 days (normal Amazon return policy). Since I went ahead and purchased the Square-Trade extended warranty as I felt nobody was providing me any straight answers, will just have to wait and see if the product fails. Should it, then I have three places to seek remedy: Amazon, Square-Trade, FTC (Federal Trade Commission). Frankly, they would have been better served by stating there is no warranty and if you don't want the product, return it within Amazon's normal return window.

Q: The shoulder pad is tearing apart, the bag only goes on my shoulder twice a day to for a total of about 2 min. Any way to get a new pad?

Dear Customer, We are so sorry to hear that you met probekem with COOLBELL products. To help you solve the probelm in time,please contact us by email directly, We provides 1-year warranty of free exchange for quality issue. Just go to the detail page, and find the button: Sold by COOLBELL and Fulfilled by Amazon. Click the button"COOLBELL", then it will link to seller info page, and find the button: ask a question and click it, then you could contact us by email. CoolBELL Customer Service

Q: I have a hp spectre x360 15.6. should i buy the 15.6 or 17inch size?

15.6 inches bag fits your laptop.

Q: are the handles leather or man made materials?

Dear Customer, this convertible bag 's zipper pull and handle are made of real leather.

4.7/5

Product ID: 254950008

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👜3-in-1 carrying styles

💻Fits up to 17.3" laptop

📏Dimensions: 18.8 x 5.1 x 13.7 in

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Description

🎒 Your Ultimate Travel Companion Awaits!

AMPLE STORAGE SPACE - Room for your laptop and 2-3 days of clothes!
ORGANIZATIONAL GENIUS - Four external pockets for easy access to essentials.
LIGHTWEIGHT ERGONOMIC - Designed for comfort, even when fully loaded.
ENHANCED LAPTOP PROTECTION - Telescopic belt design for ultimate safety.
VERSATILE CARRYING OPTIONS - Transform from backpack to messenger bag effortlessly!

The CoolBELL Convertible Backpack Messenger Bag is a multi-functional travel rucksack designed to fit laptops up to 17.3 inches. With dimensions of 18.8 x 5.1 x 13.7 inches and a lightweight design of just 1.2 kg, it offers three carrying styles and ample storage for both tech and travel essentials. The bag features four external pockets for organization and a specialized laptop compartment with a telescopic belt for added protection.

Specifications

Brand	COOLBELL
Product Dimensions	47.75 x 12.95 x 34.8 cm; 1.2 kg
Item model number	8541569894
Manufacturer	COOLBELL
Color	Grey
Standing screen display size	17.3 Inches
Are Batteries Included	No
Item Weight	1.2 Kilograms

Have a Question? See What Others Asked

Does this bag come with a warranty?

The shoulder pad is tearing apart, the bag only goes on my shoulder twice a day to for a total of about 2 min. Any way to get a new pad?

I have a hp spectre x360 15.6. should i buy the 15.6 or 17inch size?

are the handles leather or man made materials?

Common Questions

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Very impressed with the quality and fast delivery. Will shop here again.

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Good experience, but the tracking updates could be better.

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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CoolBELL Convertible Backpack Messenger Bag Shoulder Bag

Description

Specifications

Have a Question? See What Others Asked

Common Questions