Hoover H-WASH&DRY 500 Freestanding Washer Dryer, 9 Kg Wash + 6 Kg Dry, 1400 RPM, Combined Cycle Class D, Wi-Fi & Bluetooth, Auto Care & Hygiene Cycle, Black, 60x58x85 cm - HD 496AMBCB/1-80

I decided to purchase this Hoover combined washer/dryer as there isn't space in our kitchen for two appliances and we had converted the garage in our home. I am so pleased with the device that I just wish I'd done this sooner! Our old washing machine was a Hoover and we'd always been really impressed with it so it was the natural choice to choose another Hoover appliance. We chose the H Wash-Dry 500 due to the large 10kg load capacity and also the Wi-Fi capability. The appliance was really easy to install and setting up the Wi-Fi connection was really simple, following the instructions it only took 10 minutes. I was eager to try out the machine and as a family of 4 who are very active I can always count on there being sufficient wash loads available to load up. The 10kg capacity in the washing function is very practical and the huge choice of programmes available on the app means there is a wash cycle for any situation. The machine is so quiet when it is running that you can barely hear it. Using the app I am able to have control over the machine and change to a spin cycle or change to the dryer function. There are many programmes to choose from when drying and I have made use of the refresh cycle when the clothes off the washing line just need a little extra effort to get them completely dry as we move into the autumn months. Overall I would really recommend this appliance to those with a busy family life who need some control over their washer and also anyone for whom space is precious in their home.

Machine returned. Never buying a Hoover product again. At first I was very pleased with this machine and left a positive review but within months it began to go wrong. First electronics gave up, then the tumble dryer packed up and didn't work at all. I called out the repair service and they did a terrible job and made the machine much worse and left it damaged. The control board was loose, the tumble dryer packed up again after one day and it began to literally fly apart with parts actually falling off. In the end it wouldn't spin and wouldn't dry and made a horrendous noise and flooded my kitchen and just for good measure the door locked and I couldn't open it. As others have said, it also smelled really bad, even after using professional cleaning products. To make matters worse I had a terrible time getting the repair service to even respond to me and in the end I gave up and returned the machine and I'm still trying to get a refund. Another thing is that they spam you with your texts and emails and constant adverts to try to get you to buy insurance. I will never buy hoover product again. I was so disappointed because it was the first machine that I had of its type and I saved up to buy it. Never again.

Good points: The washing machine is quiet, fast and effective. You can only really hear it when the spin cycle is on, which is limited to last 5-10mins of the wash. Note, you will need to ensure that it is properly levelled to ensure you get it to be as silent as this (I.e. no vibrations). The machine has a good selection of wash times, offering a quick 14min, 30min, 44min for smaller loads. I always just used the 44min wash and maybe have the machine half full/5kg - does it great. My clothes always come out very clean and smelling lovely, even at 30 degrees. As part of new legislation (UK), manufacturers need to provide a warranty for parts for up to 10years. Bad points: The fitters were hopeless, I had to direct them how to connect it up (which involves connecting the hand screw water supply, the push fit waste pipe, and plugging into the wall). It’s really not that hard, save yourself the £20 and do it yourself. Also, they didn’t level it and I was left with a rattling machine. If you have a wooden/laminate/unfixed floor like I do, expect vibrations/rattling of everything in the room. This can be minimised by levelling the machine properly, but you’ll want to invest in some rubber vibration feet (£3-5). Mine is practically silent now with no vibrations. The drying can take quite a long time, and I don’t think it would be useful for big items like lots of heavy towels. It’ll do the trick for underpants/socks/nylons etc. as long as you don’t overload it. I mean, it would dry towels, but it would take probably >3 hours and your salary on electric bills. My honest opinion: If you need it to be functioning as a dryer as much as a washing machine, it’s not for you. But if you’re like me and want a good washing machine with the added option of drying small things once in a while (for the price of a washer) then it’s great. I bought this for an absolute steal on prime day (£380 including fitting/removal of old machine) - just FYI if it may sway your decision on buying.