My lid quit working. Replaced batteries and still won’t open. It says it has 2 year warranty but how do I contact customer service!

The same happened to me. Don’t try to get help through the link on Amazon. That didn’t work for me. I tried several times. Go to ninestars website and email them from there. They were very helpful in helping me warranty my lid.

Does it have an inner "can" that lifts out to put in new trash bag? My old one that died does.

Hello, Thanks for your question. Our DZT-50-28 model does not have a removable inner bucket. It uses a liner ring that will secure the trash bag into place.

what is sensor distance

Hello, Sensor distance is the length the sensor will activate from. This is from the sensor up to 10 inches.

Is there a manual lid replacement I can buy for this trash can? I love the automatic sensor, but it's not working in my current situation.

I'd suggest the "Contact the seller" option on the unit on Amazon. If there's a replacement lid option the manufacturer will be the only one who can tell you.

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NINESTARS, DZT-50-28, 50 L Black Lid Automatic Touchless Motion Sensor Stainless Steel Trash and Garbage Bin with Highly Durable Black Lid Mechanism for Home, Kitchen and office

Product ID: 260196537

Details

Brand
Ninestars
Capacity
13 gallons
Colour
Black Trim
Material
Stainless with
Opening mechanism
Motion-Sensor

🔋Battery-saving delay sensing for longer life

🤖Touchless infrared motion sensor tech

♻️50L capacity for all your waste needs

VT127648

Duties & taxes included

In stock

Sold byAmazon VanuatuDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

♻️ Elevate your waste game with smart, sleek, and spotless style!

NEAT TIDY - Removable ring liner secures trash bags, preventing overhang and keeping your space pristine.
BUILT TO LAST - Fingerprint-resistant stainless steel base paired with a water-resistant sensor ensures durability and easy maintenance.
QUIET DISCREET - Soft-close lid mechanism minimizes noise, perfect for professional and home settings.
HANDS FREE HYGIENE - Touchless motion sensor lid seals odors and blocks germs for a cleaner environment.
SMART POWER EFFICIENCY - Advanced delay sensing technology conserves battery life by preventing unnecessary openings.

The NINESTARS DZT-50-28 is a 50-liter stainless steel automatic trash bin featuring a touchless infrared motion sensor with delay sensing technology to extend battery life. Its fingerprint-resistant base and water-resistant sensor ensure durability, while the quiet closing lid and removable ring liner keep your kitchen or office clean and odor-free. Designed for modern professionals seeking hygienic convenience and sleek aesthetics.

Specifications

ASIN	B06ZYKBF2Z
Additional Features	Automatic
Best Sellers Rank	#1,449 in Home ( See Top 100 in Home ) #17 in Kitchen Waste Bins
Brand Name	Ninestars
Capacity	13 gallons
Color	Black Trim
Customer Reviews	4.4 4.4 out of 5 stars (24,482)
Finish Type	Stainless
Global Trade Identification Number	00891946001776
Included Components	Trash Can Base, Trash Can Ring Liner, and Trash Can Lid
Item Dimensions L x W x H	38.7L x 28.5W x 63.6H centimeters
Item Type Name	Ninestars Automatic Touchless Infrared Motion Sensor Trash Can, 13 Gal 50L, Stainless Steel Base (Rectangular, Black Lid), Black Trim
Item Weight	3.06 kg
Manufacturer	Fujian Nashida Electronic Inc
Material Type	Stainless steel with plastic lid
Opening Mechanism	Motion-Sensor
Recommended Uses For Product	Office,Dormitory,Kitchen,Home
Room Type	Bedroom, Dormitory, Home Office
Shape	Rectangular
UPC	696464059137 689139885216 891946001776
Unit Count	1 Count

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