WaterWipes Plastic-Free Original Baby Wipes, 99.9% Water Based Wipes, Unscented & Hypoallergenic for Sensitive Skin, 540 Count (9 packs), Packaging May Vary

Ive been ordering these wipes for the past two years and was concerned when i just read the "these are knockoff" reviews, so i wrote the company to tell them about it and to ask why some say they have the extra ingredient and no extra seals besides the eczema approved one .. this was their reply“Thanks for contacting us. The endorsements on the newly designed multipacks are on the box instead of the packet. The endorsements for the single packs are still found on the packet as no one will see the box as they are sold separately. I understand how confusing that can be especially since we added the disclosure around the trace residual component found in the fruit extract. But all the endorsements remain.We have adjusted the ingredient list on WaterWipes' packaging to include Benzalkonium chloride (BAK). WaterWipes has not changed in any way.We're adding this information to our packaging as trace amounts of BAK are a by-product of the fruit extraction process. Trace amounts of BAK are a common ingredient in personal care and cosmetics products. The level that exists in WaterWipes is extremely small and has no impact on the safety of the product. Our wipes contain 0.1% fruit extract which in turn contains trace amounts of Benzalkonium Chloride so the overall content in the finished pack is negligible.The quality of our wipes not changed. Neither has the formulation or ingredients. We pride ourselves on making wipes that are safe to use on a new-born baby's skin. WaterWipes still contain 99.9% water and a drop of fruit extract and continue to be made in our unique cleanroom environment to ensure we remain the world's purest baby wipe. We are still approved by Allergy UK, National Eczema Association (USA) andEczema Association of Australasia.We added the information as we believe in this this day and age that companies owe it to their customers to declare information beyond what they are legally obliged to.I hope this answers your question?If you have any follow up don't hesitate to ask me.Kind regards,Luke ByrneCustomer Care Specialist”

I bought the product first time, quite good. So I repurchased but what I got is totally different product. Quality is not the same.

We've been using these water wipes for over a year and loved them. Now the company changed the packaging and also the product. It smells horrible now and the wipes feel thinner. My wife also hates the newer product. What happened here???

I have been purchasing these wipes for years. These new wipes now have a very strong chemical scent compared to the previous water wipes and have caused my daughter’s face to get very irritated and red. There doesn’t seem to be an option for returns with this item. I won’t be purchasing again since it’s not clear if this was just a bad batch or if this is a new formula for these wipes.

Watch out... They definitely changed the quality of these wipes recently. New ones are TERRIBLE! Smaller, thinner and not as soft as the originals! Worse it has a strange chemical smell! I'll be switching to another brand.