No, they are not authentic MUJI pens. If you want authentic ones instead, go to http://www.muji.us/store/stationery/pen-pencils/capped-gel-ink.html and purchase them directly from the MUJI store. You can tell they're not authentic by the labels. The authentic MUJI pens have a pink section and have a lot more Japanese writing. These labels are plain tan and only state "MUJI" in the Japanese characters.

0.5mm Is better or 0.38mm?

I only have 0.38mm. I don't know 0.5mm is better than 0.38mm, this is totally up to your taste.If you like thinner line, I will recommend you 0.38mm.

Why is the label not the same on the pen as the one shown in the picture?

Not sure what kind of labels you saw on the pens you have, but Muji have been start using some kind of new label several months ago.

Mine came loose in a mailing envelope with writing all over it. Is this normal? So much for it being part of a gift.

No. It came in proper packaging. Seems like an anomaly. I would return it and re-order.

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MUJIGel Ink Ballpoint Pens 0.38mm 9-colors Pack by Office 4 All

MUJIGel Ink Ballpoint Pens 0.38mm 9-colors Pack by Office 4 All

Product ID: 267798829

Details

Brand
MUJI
Writing instrument form
Ballpoint Pen
Colour
Yellow Orange
Ink colour
Multicolor
Age range (description)
All Age Ranges

🌈9 vibrant colors

🖊️0.38mm ultra-fine tip

🇯🇵Premium Japanese quality

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VT13599

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Description

🖋️ Elevate your notes, color your success.

CRAFTED IN JAPAN - Trust in MUJI’s renowned craftsmanship for consistent ink flow and durability that stands out in any office.
COLOR YOUR CREATIVITY - A curated palette of 9 vivid colors lets you organize, highlight, and personalize your work with flair.
SLEEK RETRACTABLE DESIGN - Enjoy smooth, hassle-free writing with a retractable mechanism that’s as stylish as it is practical.
LIGHTWEIGHT COMFORTABLE - At just 45g, these pens offer a balanced grip for extended writing sessions without fatigue.
PRECISION IN EVERY STROKE - Experience flawless writing with the ultra-fine 0.38mm gel ink tip, perfect for detailed notes and professional documents.

The MUJI Gel Ink Ballpoint Pens 0.38mm 9-colors Pack combines ultra-fine precision with a vibrant color range, all crafted with premium Japanese quality. Designed for professionals who demand clarity and style, this lightweight, retractable pen set enhances productivity and creativity in every stroke.

Specifications

Manufacturer	MUJI
Brand	Muji
Model number	BC29019
Product Dimensions	14.22 x 9.65 x 1.02 cm; 45.36 g
Color	Yellow,Orange,Blue,Green,Red,Pink,Black
Closure	Retractable
Grip Type	Smooth
Material Type	Plastic
Number of Items	1
Size	9 Count (Pack of 1)
Point Type	Fine
Line Size	0.38 millimeters
Ink Color	Multicolor
Manufacturer Part Number	SHRPN-26999362
Item Weight	45.4 g

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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VT13599

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Sold byAmazon VanuatuDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Desertcart purchases this item on your behalf and handles shipping, customs, and support to Vanuatu.

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TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

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