Question 1

Does not work with existing doorbell chime when wired!!?? That’s not a good thing

Accepted Answer

It is ridiculous that this doesn’t work with existing doorbell chime. This product has no purpose . The $59.99 price is misleading since, in order to have it actually function as a doorbell, you would have to buy a Ring chime ($29.99), and it doesn’t even come with angle adapters, which they sell separately for $19.99 !!!!! So you would have to spend another $50 to get it to actually be a doorbell !!! Plus, unless you subscribe monthly to Protect, no way to save/ store the videos. This is a joke. It’s like selling the razor blade handle for $1 but the blades are $10 apiece.

Question 2

What's the difference between the Ring Pro and this one beside the price?

Accepted Answer

For Ring pro , you can wire it  to your existing door bell. And no need to be changed since it’s connected to the power constantly.  Come with 4 different color of faceplates. Love mine. Cons is more expensive. Double price if I remember right.

Question 3

How does the ring video doorbell wired compare to the ring doorbell pro?

Accepted Answer

Hello,

The Ring Video Doorbell Wired requires you to bypass the existing doorbell chime in your home. This means that after installation, your home doorbell system will not sound when the device’s button is pressed. If you wish to hear audio alerts in your home, you can pair your Video Doorbell Wired with a Ring Chime or compatible Alexa device. This new doorbell is compatible with a 2.4 GHz network and features Advanced Motion Detection with Customizable Motion Zones.

The Ring Video Doorbell Pro once wired will sound compatible doorbell systems when the button is pressed. This doorbell offers dual-band wifi and Advanced Motion Detection with Customizable Motion Zones. If you have any additional questions please email us at amazon.advocates@ring.com.

Thank you,
Danielle from Ring
amazon.advocates@ring.com

Question 4

will this sound a ring on an echo show device?

Accepted Answer

Hi,

Yes, our Alexa integration allows you to receive an audible alert, see a live video feed, and interact with visitors via two-way talk on compatible Echo devices. Once you've set up your Ring Video Doorbell Wired via the Ring app, you will download the Alexa app (if you have not done so already), then add the Ring Skill, and discover your Ring device. Lastly, within your Alexa app under Devices you can adjust the Announcements for your Ring Video Doorbell Wired to meet your needs.

If you have any additional questions please reach out to us at amazon.advocates@ring.com.

Thank you,
Danielle from Ring  
amazon.advocates@ring.com

Average Install Time	~15 minutes
Video	1080p HD Video, Live View, Night vision
Field of View	155° horizontal, 90° vertical
Motion Detection	Advanced Motion Detection with customizable motion zones
Audio	Two-way audio with noise cancellation
Power	Hardwired Requires an existing doorbell system, Ring plug-in adapter or transformer for power supply (10-24 VAC, 40VA max, 50/60Hz, or 24VDC, 0.5A, 12W) No halogen or garden-lighting transformers.
Internet Requirements	High-speed internet
Connectivity	802.11 b/g/n wifi connection @ 2.4 GHz
Operating conditions	-4°F to 104°F (-20°C to 40°C), weather resistant
Available Colors	Black
Dimensions	3.98 in x 1.81 in x 0.88 in (101mm x 45.7mm x 22.4mm)
Box Includes	Ring Video Doorbell Wired, installation tools and screws, user manual, quick start guide, and security stickers
Setup Requirements	Standard doorbell system, Ring plug-in adapter or transformer with 10-24 VAC, 40VA max, 50/60Hz or 24VDC, 0.5A, 12W
Warranty and Service	1-year limited warranty. Use of Ring Video Doorbell is subject to the terms found here.
Support	Click here to view more information on the Ring Video Doorbell Wired support page.
Generation	Ring Video Doorbell Wired 1st Generation – 2021 Release.
Software Security Updates	Learn more about these software security updates. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device.
Disclaimers	1Limited to 10 devices at one location. Not compatible with select features. Recordings are temporarily stored in the cloud, up to 14 days. This feature is dependent upon network connectivity and other factors. 2Your Ring videos in the cloud are stored temporarily, up to 180 days of Video Event History. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Check Ring Subscription Plans for more information. 3Ring Home Premium subscription required, sold separately. For customers in Illinois & Texas: Ring Smart Video Search is not available on Ring devices due to specific state legislation. Feature only available in English.

Video Doorbell Wired, Home or business security, Two-Way Talk, advanced motion detection, HD camera and real-time alerts to monitor your front door (wiring required)

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