Was there suppose to be a jamb nuts to lock this in place, the threaded plastic just slides through the hole, it's to small?

No the plastic just slides through the hole

what is the name of the item that keeps the iron cord up and away from the piece you are ironing - it looks like a long spring?

In answer to your question its called a Cord Minder; it clips on your ironing board in a vertical position and your ironing cord is placed through the top of the Cord Minder and keeps your ironing cord from getting in the path of your iron by holding it above and away from your ironing board.

Mine won't collapse when not in use. I even had my husband try and it would not budge for him either!

Mine only turns in one direction. Perhaps you can try again with that in mind. Stand beside my board with the sleeve end on my left and with the cord minder attached to the ironing board on the side opposite to me, I have to push it to my right and continue around in a circle until it is parallel to the board when putting my board away. When I next use it, I just move the cord minder up clockwise until vertical.

My plastic screw arrived partially stripped and stuck, has anyone replaced it with a metal screw?

You should probably return the unit and request a new one. The screw/bolt is under a lot of tension because it must hold the unit steady while the cord pulls and bends the rod. I had to tighten the screw/bolt on my unit several times after it was installed to keep it steady. Replacing the plastic bolt with a metal one could be challenging as the hole is likely metric.

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Description

🧼 Elevate your ironing game—because your wardrobe deserves the VIP treatment!

SMOOTH MOBILITY - Spring-based flexible wand moves fluidly with your iron’s every sweep.
SPACE SAVING DESIGN - Rotates flat against the board for easy storage without removal.
EFFORTLESS CORD MANAGEMENT - Keep your iron cord perfectly out of the way for seamless pressing.
UNIVERSAL FIT FLEXIBILITY - Adjustable clamp and 360° rotation suit any ironing board and user preference.
PROFESSIONAL FINISH EVERY TIME - Free both hands to achieve crisp, wrinkle-free garments like a pro.

The Household Essentials Flexible Iron Cord Minder is an 18" tall, spring-based accessory designed to keep your iron cord neatly out of the way. Featuring a heavy-duty clamp that fits any ironing board, a 360° rotating base for ambidextrous use, and a flexible wand that moves fluidly with your iron, it ensures smooth, uninterrupted ironing. Its space-saving fold-flat design makes storage effortless, helping you achieve professional, crease-free results every time.

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