The Barista Pro, Bean to Cup Coffee Machine with Grinder and Milk Frother, Black Truffle - UAE Version, 2 Year Manufacturer Warranty, Free Coffee from RAW

I saw another review saying that even the fine grind is too coarse and when I pulled the first cup that was my initial impression too BUT you can adjust the burr grinder to a much finer grind and that will COMPLETELY change the whole experience so make sure to do that. You have to remove the grinder, there are YouTube guides for it. The machine is very good, some coffee knowledge required but you can pull an amazing espresso.

I bought this in January from Amazon AE (though shipped and sold by Amazon UK). After ten days, I started to notice huge vibrations and then water leakage from various parts and surfaces (including underneath) when steaming milk. I had to return this back to the UK and incurred the shipping fees unjustifiably even though it is a damaged and defective product. Amazon AE is not cooperating even though they are the actual seller. It is highly recommended to buy directly from the certified retailer on Sage website to avail warranty / replacement. Otherwise Amazon is of no use.

the machine is great and works well, but in description said it comes with dosing funnel and with baratza burrs and it didn't, this is not the upgraded version, other than that machine looks amazing and espresso quality is improved from my bambino

Here's what this device can't do: 1. Correct fine grind. Even the minimum grind value (1) gives a coarse grind that is not suitable for making proper espresso. 2. Set the correct temperature. Even the maximum temperature setting does not make the water hot enough. 3. Maintain stable parameters. The grinding quantity and temperature value are always different. Ultimately, if you buy properly ground coffee and buy a normal tamper and scale, you can get a drink that will be similar to espresso. I will say that this device certainly makes better coffee than a fully automatic coffee machine, but this fact does not transfer it from the category of toys.

I was sent an item that wasn’t new it had fingerprints all over and the box wasn’t sealed

So incredibly disappointed. The coffee machine hasn’t worked since day 1. The seller has ignored my request for support/repair. Amazon haven’t supported in any way. I now have a very expensive coffee machine that doesn’t work.