Kesnos 2500 Sq. Ft Dehumidifier for Home with Drain Hose and 0.6 Gallon Water Tank - Intelligent Touch Control and Low Noise, 24 Hr Timer Ideal for Basements, Bedrooms, Bathrooms, and Laundry Rooms

I bought a Kesnos 155 pints Commercial Dehumidifier with Pump. This truly is ideal for basements. We have a been using it for over a year. Our house is on a raised foundation. Our house is 100 years old. I was having a lot of dust coming up from the basement that fell off of the walls. It was constantly humid under the house. Now that we have been using this Industrial Strength Dehumidifier, we are dry, and stay that way! I go down and clean the filter every 2 weeks and this has totally solved our problem of dampness penetrating the walls! We have a large home but being that this is a Commercial Grade Dehumidifier, it has entirely solved our previous problem!

The unit worked very well for nearly a year. It failed and I contacted Kesnos customer support. I have never had a better experience with ANY customer support. They were exceptionally helpful and after walking me through several to try they established that the unit had an internal problem. They immediately offered to replace the unit at no charge. All this was done in an extremely rapid and efficient manner. Thank you Kesnos for such an amazing experience. I am currently waiting for the replacement dehumidifier. I will update when the unit arrives.

We purchased this dehumidifier about a year ago after much research and deliberation. To be fair, I didn’t review it when we purchased because we were renovating our home and this was just running in the background. It did its job. Fast forward to recent days when we started using the built-in catch tank (previously we had been using the drain hose) and we noticed the unit leaking. I didn’t expect much help from the manufacturer at this point but they were easy to reach, quick to reply, and when our unit couldn’t pass some basic trouble shooting, they’ve offered to send a new one. 4/5 stars for function and 5/5 for customer service.

I'm in central Florida where the humidity is routinely so high that it makes you feel as though you're breathing in soup. Furthermore, my house is approximately 3,800 square feet and is "L-shaped". As a result, I was skeptical that, despite other high reviews, that this unit would be able to keep up. Happily, I was very wrong.When I first plugged in this unit, it registered 67 percent relative humidity with my a/c thermostat showing 74 degrees. Within 5 hours, the water drainage bucket (about a gallon) was full, so the machine beeped and shut itself off but the humidity had dropped to 40 percent. I emptied out the reservoir and restarted the power and it again filled the bucket with the humidity reading now at where I set it - 35 percent!After a day or so, I grew weary of emptying the tank, so took a 3/4 inch drill through my 8" concrete wall and inserted a piece of PVC with what is normally used as a coupling on each side of the pipe to hold it in place. I connected the included hose to the back of the unit and ran the line through the pipe to drain harmlessly outdoors. Now, I site here smugly and comfortable smiling and cool as a cheshire cat in a house that's constantly running between 33 and 35 percent humidity.The ONLY reservation I have about this is that, despite it's award-winning energy efficiency rating, is the power use. I was surprised to learn that if you run this 24/7, it will add about $50-$70 per month to my electric bill. But, I suppose that's a lot less expensive that dealing with mold and mildew on clothes, furniture, and drywall. And that's not anything that's the fault of this product or its manufacturer - it's just the nature of the beast.Are you thinking of a high quality dehumidifier that really works? Buy this one. If it works for me in mold-prone central Florida, it will almost assuredly work for you.

The unit performed well taking the moisture from the area. Options for drainage with hose or manual trap empty. The collection tray is easy to empty and an alert occurs when full. Maintenance is simple on the unit, even has reminder to clean the filter screen. For any issues customer support is supportive to work with and prompt with feedback. I personally would recommend purchase and quality of product.

I received my dehumidifier last season and it worked great. However, after attempting to use it this season, there was an issue. I contacted Customer Support using the email option. Service was excellent! Quick replies and an offer te replace my dehumidifier. I truely hope the next one works for many years. This was excellent customer service!

We have had multiple dehumidifers in the past but this one surpasses them all! It is so much more compact and you can hardly hear it operating--it is sooo quiet. We started it up and it collected a full load of water in less than 24 hours. We are just so pleased with this appliance and profusly thank Amazon for having it for sale, and, the price was very reasonable, plus delivered to our door by a nice delivery person. We could not live so well without Amazon and we thank you.

The dehumidifier is a nice size and is easy to use. The humidity reading is big and easy to see. The unit also runs very quiet, too, which is nice. I wish the hose was longer for the continuous flow, though. I had some issue with icing of the coils, but customer service was very responsive and are helping me to get a replacement. I really appreciate their help and support to work with me on this. Excellent customer service!