Devola Smart Electric Infrared Patio Heater 1800W Low Energy | Wall Mounted WiFi Enabled Efficient Radiant Heater with Remote Control | IP44 Rated | 24Hr Timer & Overheat Protection, Black (DVRH1800B)

Having researched heaters for months and watching umpteen videos I decided to go for infrared for it's quick heat and feeling of sitting in the sun. On these counts this heater does the job perfectly. I have it set up to heat approximately 20 square metres of living space which in the cold months has it useable in about 5-10 minutes. The entire space takes a bit longer to fully heat up but it's far better than a 3 kw radiator that was being used before. The bit I didn't like is it's installation. It's weighty and so needs two people to safely install it. The lead is a bit on the short side which is inconvenient if you have a socket which is mounted on the far right of the unit. You could install it upside down though then you are left with a display which is the wrong way up. Again this could be easily engineered out. The brackets fix to wall without much fuss though its the the brackets that fix to the unit itself which were awkward, mostly as the bolts and wingnuts that secure it to the wall bracket are really fiddly. This needs some thought to make this seamless and I used heavy duty cable ties to secure the first two points in place which made the install of the next two bolts much easier. I then cut the cable ties out one by one, replacing each with a bolt and wingnut in turn. The app and connectivity were relatively simple to set up though note it's on a 2.4Ghz bandwidth only as far as wifi is concerned. It integrates in to Amazon Alexa well and can therefore be easily set up on a timer or turned on remotely using voice. The display is also not that bright and so if using it in a conservatory it might just make it easier to use the app to set the temperature. Other than these points, once it's installed it does what it needs to do very well.

Great heater, feels like sunshine on your face. Easily set up and voice controlled with Alexa. Takes the chill off very quickly in our conservatory

Easy to install. Heats the room up quickly on 1.2KW setting. Switch to the half power setting (600W) to provide gentle background warmth in the longer term.

I have no central heating in my house, and I installed these in each room at the start of winter last. Absolutely fabulous consistent heating. Even with the hike in electric prices, these were still more cost effective and powerful than my coal fire or plug in heaters. They heat the whole room easily and evenly, I worked out using an online calculator what power I would need for the space I have. I have the app and have managed to put all my heaters on there with timers and the ability to turn them up and down and off from anywhere. Truly a modern marvel!

After 9 months the heater stopped working - replacement was sent. Now 6 months later this has also broken (see photo). Devola state that as original purchase was more than 1 year ago - it is out of warranty therefore nothing they will do. Do not consider this to be fit for purpose.

Bought this for our garden studio. It’s a big space, but this heater really warms the place up well. It’s easy to control with the remote, but when we did some reconfiguration of the space we lost the remote. No remote, no heater. So called the customer service number and was quickly answered by a helpful lady who told me the price and the email address to send my request to. My email was responded to within hours, and once I’d paid they wrote again to confirm they’d received the payment, and a couple of days later a couple of new remotes arrived. Can’t complement their customer service enough. So refreshing to be able to talk to someone straight away and not have to go through robotic answering systems and all the other frustrations we’re so often subjected to nowadays.

Having difficulties connecting to smart life home network when other devices connect easily.

Updated to four stars so far. Seems to do a great job. It appears to me that it thinks the temperature in the room is higher than it is so in order to get it to warm the room I had to set a higher temperature but that was fine and easy to do with the remote and it's not constantly on so not wasting money. It's very different to conventional heating so don't expect it to immediately pump out a blast of heat when turning on. A nice warm feeling like the sun's warming you up. There's a slight difference in the brackets. I thought the wing bolts were unusable until I spotted I had tried the wrong bracket. Also some bolts for wall that I'd never used before but they do expand as you tighten the nut. Just be careful not to lose them in the wall by ensuring you put through bracket first and then the nut and washers on other side of bracket then push them in your drill holes, then tighten.