Lives on the Line: How the Philippines Became the World's Call Center Capital

Name: Lives on the Line: How the Philippines Became the World's Call Center Capital
Brand: Jeffrey J. Sallaz
Price: 36353.00 VUV
Availability: InStock

Product ID: 308294501

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ISBN-13: 9780190630652

The call center industry is booming in the Philippines. Around the year 2005, the country overtook India as the world's 'voice capital,' and industry revenues are now the second largest contributor to national GDP. In Lives on the Line, Jeffrey J. Sallaz retraces the assemblage of a globalmarket for...

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