does it have volume control ?

Yes it does. By holding the FN key, you can control the volume. Though you may need to check the settings of your audio output. Some don't allow volume control through the keyboard. I use a Mac with a 55" LED TV as the monitor and it does not allow keyboard functions for volume

I just opened it and its already a terrible purchase. I'm following all the instructions but the mouse red light isn't even turning on (with new different batteries) and the keyboards red light is turning on but not pairing. How do I return and refund this terrible purchase?

Just received mine and I'm definitely returning this. The mouse works and only the number buttons are working. The letters are not working or pairing

Can I please have the email to send my keyboard back for a new one?

Contact Amazon Customer Support

Previous photos and buyers noticed that the keyboard had duplicate keys in the lower right instead of the keys. Has this changed?

I don't see any less than or more than keys as you mentioned but the upper case keys between m and / produce those marks although they are marked , and . ; so I believe they are mismarked. I haven't noticed this before - so thanks for pointing this out.

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Description

⌨️📶 Elevate your workspace with wireless precision and sleek comfort!

POWER SMART DESIGN - Ultra-low mouse power consumption with auto sleep modes—keyboard sleeps after 8 minutes, mouse after 20 seconds of inactivity.
UNIVERSAL COMPATIBILITY - Works flawlessly across Windows, Linux, Mac OS, Chromebooks, smart TVs, and more—ideal for professionals on the move.
SEAMLESS WIRELESS FREEDOM - Single nano receiver connects both keyboard and mouse, freeing up USB ports and snapping into mouse for easy storage.
ERGONOMIC COMFORT FOR LONG HOURS - Tilted slim keyboard with low-profile scissor keys and UV-coated surface ensures fatigue-free typing and easy cleaning.
PRECISION CONTROL AT YOUR FINGERTIPS - Mouse offers 5 DPI levels up to 2400, perfect for multitasking from office work to 4K displays or casual gaming.

The JOYACCESS Wireless Keyboard and Mouse Combo delivers ergonomic design and reliable 2.4GHz wireless connectivity up to 10 meters. Featuring a slim, UV-coated keyboard with quiet scissor-switch keys and a high-precision mouse adjustable up to 2400 DPI, this combo is optimized for productivity across multiple devices and operating systems. Its power-saving modes and compact nano receiver make it perfect for professionals seeking a clutter-free, comfortable, and efficient workspace.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

VT10575

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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Brand	JOYACCESS
Manufacturer	J JOYACCESS
Model	JA-CB2BK
Product Dimensions	36.83 x 5.08 x 14.22 cm; 647 g
Batteries	3 AA batteries required.
Item model number	JA-CB2BK
Operating System	Linux, Mac OS, Windows 10, Windows 2000, windows
Hardware Platform	PC
Compatible Devices	Laptop
Special Features	Ergonomic, Wireless
Number of items	1
Power Source	Battery Powered
Batteries Included	No
Batteries Required	No
Wireless Type	2.4 GHz Radio Frequency
Keyboard Description	Ergonomic
Connector Type	Wireless,Usb
Movement Detection Technology	Optical
Hand Orientation	Right
Does it contain liquid?	No
Manufacturer	J JOYACCESS
Item Weight	647 g

Wireless Keyboard and Mouse,JOYACCESS 2.4G Ergonomic and Slim Wireless Computer Keyboard Mouse Designed for Windows, PC, Laptop,Tablet - Black Grey

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