Can I Return shoe to exchange for a wider shoe?

I purchased a pair of FitVille Extra Wide Walking Shoes for men Wide Width Sneakers for Flat Feet Size 10.5 Wide. I received a size 9.5. I returned the shoes and requested an exchange. I was told that the return was received and they will send a refund. I have not received a refund nor I have I received the shoes in the size that I originally requested. So after approximately a month I have not received the shoes in the size I requested and so far I have not received a refund of the money that I paid for the shoes.

What is the heel differential?

If you are asking the height of the heel it is 1" These shoes have plenty of support for your feet and very comfortable to walk it, too.

I really need the the right size shoe i got two pair now that are the wrong size. I guess o just dont under stand this shoe sizing

Your question is vague. There are multiple sizes and multiple widths. What sizes and what widths did you order? Is it the same for both feet? What size do you usually take? The footbed is quite different for this shoe. Your toes are given much more room than other designs. I much prefer it. The pair I got was an 8.5 men's wide and they fit quite well. The heel is snug and supportive and the extra width give your toes a more natural feeling- they don't get squashed.

Fitville Rebound Core For Men Mens Sneaker

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VT73063

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Sold byAmazon VanuatuDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

Wide-Toe-box & High-Instep Design: Including extended room for free movement of the toes, FitVille shoes is designed especially for people with wider feet and people suffering from foot problems like plantar fasciitis, flat feet, bunions and hammertoes.
Patented PropelCore Sole: Provides your feet with both great support and unprecedented cushioning thus maximizes comfort and minimizes foot fatigue.
Premium-Quality & Wear-Resistance : Durable suede & mesh fabric upper ensures your feet stay dry and comfortable all day.
Non-slip Outsole : Rigid rubber outsoles give added gripping and motion stability.
Heel & Knee Pain Relief: The shock absorption pads ease your bounce and the solid heel ring makes your steps steady, which will make you feel less tired even after all day walking or standing.

FitVille Rebound Core Sneaker Free your toes with comfortable trainers. Experience a first-class experience. A specially designed, wider toe box gives your toes the freedom to enjoy everyday activities. Say goodbye to the days when you had to put your feet painfully in tight trainers. Fitville sneakers are specially designed for people with wider feet and allow your toes freedom of movement and a more comfortable experience no matter where your shoes take you during the day.

Specifications

ASIN	B087CT93D8
ASIN	B0FB2ZJBSP
Arch Type	stability
Best Sellers Rank	#350,810 in Fashion ( See Top 100 in Fashion ) #408 in Men's Nordic Walking Shoes
Brand	FitVille
Closure Type	Lace-Up
Color	Majolica Blue
Cushioning Level	maximum
Customer Reviews	4.2 4.2 out of 5 stars (10,707)
Customer reviews	4.2 4.2 out of 5 stars (10,707)
Date First Available	28 May 2025
Department	mens
Has Shoe Adjustability	No
Heel Type	Flat
Insole Material	Ethylene Vinyl Acetate
Item Type Name	Sneaker
Item model number	Rebound Core for Men
Lace Closure	Eyelets
Lace Ends	Plastic aglets
Manufacturer	FitVille
Manufacturer	FitVille
Manufacturer Part Number	Rebound Core
Material Fabric	fabric-and-synthetic
Model Name	Rebound Core
Number of Items	2
Occasion Lifestyle	Casual
Occasion Type	Casual.
Outer Material	mesh, Suede & Fabric
Pattern	Solid
Seasons	Spring, Autumn, Summer
Shoe Height Map	Low Top
Shoe Type	Athletic Shoe
Sole Material	Rubber
Special Features	Contains no animal products., Oversized, Slip Resistant
Specific Uses For Product	Walking
Sport Type	Walking
Strap Type	adjustable-strap
Style Name	Comfort
Style Number	Rebound Core for Men
Subject Character	barbie
Theme	Sport
Toe Style	Round Toe
Water Resistance Level	Not Water Resistant
lining-description	Mesh

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