Carrier 2 Ton 5 Star Inverter Split AC (Copper, PM 2.5 Filter, CAI24ES5R30F0, 2021 Model, White)

Great product! Great Service! Low noise level! fast cooling!

Received this product on 1st October'24, and while installation by brand team on 2nd Oct.'24, it became evident that the AC received through Amazon is defective, having defective valve, resulting to loss of cooling gas. A complaint was lodged with Amazon on 2nd Oct.'24, and an Engineer from brand visited and confirmed defect in the product. Amazon confirmed return of the product, with full refund. The product was picked up from my location on 11th October, but still after 9 days of Pick up, the app is showing it has not reached warehouse. The receiving date at warehouse which was 18th October initially has been changed twice, first to 20th October, and then to 22nd October.

One of the best service from carrier technician guy was good in skills u can see in the image. And about the product good cooling within 7 to 8 mins. Best 2 ton ac with less less electricity unit.

I am writing this review within the first month after the installation of AC.I can't comment on how the cooling of the AC is because the AC never worked.Selling an product is entirely different than the capability of providing a good after sale service. (Writing this based on the experience in the city Aligarh, Uttar Pradesh.)For the installation, they sent two chhapris, one of them was constantly chewing gutka and his mouth was filled with spit. They were really arrogant, and not were skilled at their job, and didn't even had the vaccum pump. In less than a week of installation, the AC stopped cooling. After registering the complaint at customer care on 24th Aug, it took a week for the technician to show up on 31st Aug. After diagnosis, it was found out that there is a gas leakage and the technician closed the complain at their end, saying that he will come back on Monday, 2nd Sept. He did not. And now his phone is switched off.I called the customer care again, they tell me that for gas leakage, another team will visit, and will call me within 48 hours. Based on my prior experience, I don't believe they will.So long story short, don't buy from a brand who can't even provide a decent after sale service. Go for Daikin instead, I had purchased two ACs, one from Carrier another from Daikin, got them installed on the very same day. Daikin's built quality is way better than Carrier. Their technician had all the necessary equipments. And were better behaved than the carrier's.Edit: the technician came next day, it was a simple at the pipe connection near the indoor unit. The AC is working fine now, it cools the room quite effectively, it is a little at the louder side as it is a 2Ton ac. The built quality of the plastic is a little average. Overall, I am satisfied with the cooling.

Happy for the product. Installation went very well. Installation persons behaviour also very nice. Value for money.

I purchased this AC and became defective within two month.From day one ,cooling performance is lackluster even on highest setting ,it stuggle to lower the temprature .I expected a more powerful and efficient unit,especially for the price I paid.I have generated several service call to rectify the issues but till date it is defective.I am thoroughly disappointed with the entire experience of service center .They took several months to rectify but not succeeded.Technician visited three monthsago and said some part is defective ,spare is required.But service center didn't provided same spare although AC is under warranty period.I called several times but they are unable to provide spare and always make excuses.Some times they didn't respond.Til date My AC is faulty .In the end ,I felt I wasted my time and money .The service was not only bad and pathetic but the lack of communication and accountability was incredibly frustrating .Please purchase other brand ACs for better service and accountability.There should be negative star rating so customer can give same negative for such pathetic experienc.

Nice product from carrier. Cooling performance is excellent. The delivery was right on time by amazon and quick installation done by Carrier service team. Overall had a very good experience from product delivery to installation.

Bought 2 ton AC Delivered on time packing was goodWaited for 2 days for installation callFinally myself called to carrier customer care within 24 hours received call from technician for installationTechnician are well trained and very very polite and patience work hard till 11 pm and completed the jobMaintained same dedication till last min without any hurryFinally AC PERFORMANCE IS ABSOLUTELY FINEONE AGAIN I THANK ALOT FOR THE MOST SUPPORTIVE TECHNICIANS