Brand Name | KETTLER |
Part Number | 7177-950A |
Sport Type | Table Tennis |
A**R
Perfect
Great outdoor table. Family fun by the poolside!
D**.
Not designed for outdoor
I spent considerable time researching outdoor tops and decided that Kettler had The best outdoor bounce and weathe hardy table. The top itself is good quality. The rest of the table is poorly done. The use of cheap plastic parts for lifting and folding mechanisms and for the wheels is truly disapointing. Given this is sold as an outdoor table, one would expect that it would be rolled out onto a lawn. Given the weight of the table and the cheap small wheels...this is an appsolute struggle and risks damaging the cheap plastic parts as you try to move the heavy table it will sink some into the ground as it is mounted on small narrow plastic slippery wheels. These wheels are not meant for outdoor terrain and certainly not for a 200 plus pound table. Seriously did any one at Kettler even try or consider this??? The table parts broke after the first use outdoors while lifting the table up. This was the most expensive friggin game of ping pong I ever played. I called the company and they quickly resent replacement parts and have me a $200 discount. But I now have to disassemble and reassemble the table to get the pieces in. A real pain and worst of all - I can't use the table on the lawn as intended. They spent so much engineering on the waterproofing of the top that they completely missed the boat on its maneuverability outdoors. Unless you have a hard surface deck - u plan to use this on - don't bother. Really disappointed.
C**S
Well built table but assembly was needlessly difficult
This is a really sturdy outdoor table. The colors look nice too if you don’t want a green or blue table. It’s grey with blue lines. The folding mechanism is really easy to use to place the table up and down. The biggest issues with the table are the assembly instructions... some steps are vague so you will have to really scrutinize the images and steps. Also the carriage style bolts used to attach the side covers so not tighten. The plastic in the cover strips and the smooth head carriage bolt spins. The fix is easy, get a replacement bolt and nut (see photo) and make sure the bolt head has a Phillips or slotted head. This way you can tighten everything well. Some of the bolts worked but it’s a flawed design by Kettler. Maybe they need some IKEA consultants! Nevertheless, I’d consider buying this table again.
B**.
Customer Service Would Not Address Manufacturing Defect
There is a defect in the bottom aluminum piece of the table that I wrote to Kettler about to make sure it wouldn't affect the integrity of this outdoor table (See picture). After two+ weeks I finally received a response from Kettler, that coincidentally was received the same day I posted my review. This is a defect and not damage caused by the carrier. Kettler insisted however that I have this fully assembled table repackaged (impossible) and returned to the merchant for a new one. They refused to provide the replacement piece I needed and just stopped communicating with me. They basically left me high and dry. This experience is unfortunate because the table is of good quality, other than the defect mentioned above, but clearly is not supported by the manufacturer. You either get a good one or a bad one. Also, believe the other reviews that warn about missing parts and instructions that do not match the parts included with the table. It would be a lot easier if Kettler associated the parts they place in the bags with specific steps in the instructions. Items in one bag may be required various steps into the instructions. It's unfortunate Kettler does not support the product.
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2 weeks ago