GE JNM3163RJSS 30" Over-the-Range Microwave with 1.6 cu. ft. Capacity, in Stainless Steel

Last one lasted 4 years. Hope this one lasts longer!

We bought this 3.5 years ago when we bought our house… the kitchen was newly remodeled & had the spot for the microwave above the stove top, but they never installed one. I had a family friend who knew what he was doing help me install, didn’t take long! And she’s been great to us! Family of 5, used often 👌

After 20+ years, my GE microwave died suddenly. Shopping for a new one, I looked for one similar in size but in a color (black and stainless) to go with my newer range. I found another GE. I hope it lasts half as long as the old one. It was fairly easy for my husband, son-in-law and daughter to install. Actually weighs less than the old one and a bit larger, but fits well under my cabinets, over the range. So far it works great. But just installed yesterday, so not much time to judge. It was delivered on time (earlier than I would have thought with shortages everywhere). Will update as I have more experience with it.

Slightly damaged.

My wife and I installed it ourselves (I'm 70 years old) and it was interesting but worked out well. The product turned out to be a good buy for the bucks. Thanks

The most important thing to know from this review is that when returning you need to pay to repackage everything yourself and then bring it to UPS. For UPS to package everything up was $50 out of my pocket. I did call Amazon Support and after complaining for a while they gave me a promotional credit that can be use only Amazon items (not just anything sold through Amazon).The box this can in was torn apart and not properly closed. Both handles had ripped on the sides which makes me assumed it had been dropped as well. There was even a washer from inside the box that only got to me because it got stuck in the loose tape. The only packaging inside the box was a piece of styrofoam for the bottom but nothing protecting the sides or top.The control panel was not properly connected so the top right was separated from the rest of the microwave. You could see the low quality of manufacturing done to hold it there which I’m sure is part of why it was damaged. The piece used to hang it on the wall was also very cheap and flimsy which is likely why it came bent.The instructions were both torn and very unclear. Step six for instance said to skip ahead to step 3 which made no sense. Luckily hanging a microwave is pretty self explanatory or that alone would have gotten me stuck.I would not buy a microwave or anything like it through Amazon again due to the return process and I wouldn’t recommend buying GE appliances due to the low quality and crappy packaging / instructions.We returned ours and bought something else through Best Buy.

Housing at top right above controls is not square with door! Don’t know if was damaged in shipment or a manufacturing defect! Not bad enough to pull out and exchange!. Not noticeable, Didn’t see it until unit was installed.

Not a lot of bells and whistles but a good value. After a month, works fine.