Bissell Powerfresh Steam Mop, 1940A (Blue)

I got it delivered to India. I was asked to use it with a convertor and I did but it stopped producing steam after being used twice.On contacting the seller I was told that there is no warranty on this product, which is absurd because two years limited warranty has been mentioned in the listing. There are also no service centres in India.Now I'm left with a piece of useless equipment, which did not come cheap. Please avoid making the mistake I did and save your money.

I purchased two bissell steam mop. I made sure before purchasing the converter needed to use this product. After two uses it stopped working. There are no service centers in India and not able to return as it just passed the return policy window. It’s just a piece of crap. I really appreciate if I get any contact or anyway to raise dispute so that I get my money back and return this junk.

Okay type.. cost is too high

I am moving to india and i have one of these here in the usa. I simply love this product. It is super easy to use. Yes u have to refill the water container quite alot but it gets out stains and grime good. My thing is this. Why when i bought it in usa it was only 70 or 80 dollars and now the same product 3 years later with no upgrades in india will cost 150. India makes less money than america this is nonsense. Im an american but why should indians have to pay more for the same product but they make way less. This is why the rich will be rich and the poor will stay poor. And its mostly the older and poorer who need products like these because it is so easy to use and also saves time. But apparently not money

I actually love this steam mop however I’m incredibly disgusted by Bissell customer service. I bought my steamer in February 2017 along with a 2 year protection plan and today the cap broke off the water tank. I called the protection plan and they stated it is still under manufacturing warranty. I called Bissell and they said they could replace the cap. The representative put me on hold for what seemed like 20 minutes and then told me they do not have the part in stock. She gave me the phone number and address of a local parts store here in Fort Wayne and informed me I’d have to pay for the part. I told her I would not pay for the part because I’m within the 1 year warranty plus I bought an extended warranty. She basically told me I had no choice. I do have a choice and my choice is to give a bad review and warn others that Bissell’s customer service is pathetic! I will never buy Bissell again.

I just put the Bissell steam mop through its paces and I'm moved to write a scintillating review. It arrived today and took all of five minutes to assemble. So simple a caveman can do it. I followed the directions (note to other dissatisfied reviewers) to the letter. Filled the reservoir with distilled water (not top water and DEFINITELY no chemicals) and selected the lowest steam setting once the ready light steadied after a short warm up. Before setting out on my steam adventure, I vacuumed all of the floors so everything was dirt free.Our house is a mix of laminate floors and stone. We also live in a chemical-free and fragrance-free house so I ditched the fragrance discs. We don't need the phony manmade smells. I went with the lightest setting for the laminate since I did not want to over-hydrate the flooring. I did a careful pattern, a stroke at a time, to ensure I went over the laminate wood twice. The upstroke laid down the steam and then the downstroke ensured the sturdy mop head did its job.Our floors weren't in terrible shape but there were dirt, smudges and streaking left over from the family holidays. Also having two dogs that seem to love to bring into the house anything they find outside rounded out the state of the flooring. I noticed immediately that the floors looked clean even though they were still a little damp. The mop glides nicely over the flooring and I gotta say it was kinda fun. A little music and I'm a cleaning machine.Curiosity got the better of me so I lifted up the mop and put my hand under to see how hot the steam is. Word to the wise... steam is hot. That's why it's steam. And steam hurts.After the floors and stairs, I proceeded to tackle the stone tile in the entry way, kitchen and bathrooms. Once again I felt it was cleaning it nicely. A quick examination of the formerly-white pad found that a dark grey color now adorned the pad. That showed me this was doing the trick.I increased the steam to the middle setting when doing the entryway. That's the dirtiest part of the house and I figured correctly that the extra steam wouldn't harm the stone. At the increased setting the mop turned into a dirt-busting dervish with nothing standing in it's way.Completing the steam adventure was a snap. Cleanup and proper mop storage took a just a minute. I did spend a good fifteen minutes fawning over my now clean floors. My wife was suitably impressed and commented frequently how nice everything looked. This must be how an early man hunter-gatherer felt after bagging a mastodon for the family pack.All in all, I highly recommend this steam mop. It's lightweight, easy to use and best of all you too can impress the misses.

This is the 3rd Bissell steam mop I have bought and every one of them has broken down or fallen apart before the warranty expires. I ordered this mop on April 1 and its now falling apart on June 23. Dealing with the Customer Service Dept, which is in the Philippines I believe, Is always tiresome. I just ordered another steam mop from a company I have never heard of mainly as I can't bear the thought of having to deal with Bissell's customer service again.

El equipo llegó en perfecto estado, es de fácil ensamblado, sin embargo si es un poco difícil de maniobrar ya que se tiene que hacer fuerza con el brazo.Pero en lo personal a mi NO me funciona ya que mi piso es de porcelanato brilloso ( o esmaltado; es decir no es opaco ) y cuando lo usé me dejó mis pisos como cuando utilizas un trapeador sucio y no lo exprimes lo suficiente dejando marcas de agua en todo la superficie por donde lo utilicé cuando se secó.Sin embargo afuera en el patio tengo otro tipo de piso que no es brilloso y lo dejó limpio despues de hacer una carne asada, ya que con el vapor se trajo todas las manchas de suciedad y de grasa a la primer pasada.No digo que el producto sea malo, el problema es que con tantas reseñas positivas, cuando lo compras uno se crea muy altas espectativas. Mis pisos nunca habían quedado tan manchados y opacos con el mop eléctrico que tuve que pasar dos veces el trapeador con fabuloso para quitar todas las marcas de agua que dejó.Ambos repuestos se mojan muy fácilmente por el vapor, aún utilizándolo en el nivel mas bajo, lo que provoca que la microfibra se empape y deje literalmente mojado el piso y eso provoca que al secarse deje las marcas de agua.En el otro piso del patio al no ser brilloso no se percibe a simple vista si quedaron marcas de agua.En conclusión puedo resumir mi experiencia con este mop en las siguientes recomendaciones:1) Si tienes pisos brillosos ya sea de porcelanato, laminado u otro tipo te dejará marcas de agua. Si tus pisos NO brillan y NO eres tan quisquilloso para que no te molesten estas marcas de agua, definitivamente cómpralo.2) Las microfibras que trae debes de lavarlas antes de que quieras usarlas ( no lo dice en el instructivo del aparato, pero si en las etiquetas de éstas porque si no lo haces te dejará horribles los pisos ). Eso fue lo que me pasó a mi, pero en mi caso aún lavándolos dejó las marcas de agua y considero que no son muy absorventes, por eso se mojan muy rápido.3) No dura mucho tiempo el depósito del agua, por lo que si tienes que estar llenándolo de agua destilada (que no es barata) a cada rato y mas si lo quieres usar en máxima potencia de vapor.4) Si desinfecta pisos por el mismo vapor, pero las pastillas de aroma que trae no te duran mas que 2 usos aproximadamente, ya que se deshacen rápidamente al momento de hacer el cambio del mop por las altas temperaturas del vapor.5) Tienes que barrer o aspirar el piso antes de utilizarlo, ya que de lo contrario vas a estar paseando la suciedad mojada por el vapor de un lado a otro y cuando se seque puede quedar pegado al piso ( por ejemplo si dejas migajas de pan o comida con grasa muy pequeñas o dulce el vapor los derrite y los deja como calcomanías en el piso ).Cuando utilicé el trapeador para limpiar el desastre que dejó este mop, valoré mas la forma tradicional de limpiar mis pisos, los cuales me gusta que no se vean marcas y que brille.No es barato, así que creo que no fue una buena compra para el tipo de pisos que tengo en mi casa. Al final terminé regalándosela a mi hermana que tiene pisos que no brillan y tiene un perro y le ayuda a desinfectar los pisos por mis sobrinos ( pero aún no siendo brillosos sus pisos, si se llegan a ver las pequeñas marcas de agua si eres muy observador como yo ) y para ella es una chulada de mop ya que tiene 4 niños pequeños y le facilita mucho a mantener sus pisos limpios y desinfectados.Espero que estas recomendaciones sean de utilidad para los que deseen comprar un mop eléctrico para sus pisos.Subos dos fotos en donde se muestra como quedó DESPUES de pasar la primera trapeada para poder quitar las marcas de agua. Imaginen como se veían antes de pasar el trapeador.

So I bought this originally in December of 2015 within the first year the product stopped working and I contacted Bissell and they sent me a replacement. Now less than 12 months later the replacement had become defective in the exact same way as the original. I contact Bissell and they would want to go off the warranty of the original product I purchased and basically don't want to do anything now that the warranty is expired of the original purchase. So don't buy unless you plan on spending money about ever 12 months to replace this product.