Segway Ninebot F25 Electric Kick Scooter, 300W Powerful Motor, 10-inch Pneumatic Tire, Foldable Commuter Electric Scooter for Adults, UL-2272 Certified

Best scooter its speed is great and it is super durable and it last for a long time and is bery stable.

I bought this on prime day in October 2023 (probably like many others)l for a Christmas gift for my son. I didn’t open it to check anything since it was a gift. Christmas morning we took it out of the box and it was completely dead. It wouldn’t even power on. Amazon outright refused to let me return it since it was past 30 days. Which brings up the next issue of this apparently new short return window since I know Amazon returns used to be 60 or 90 days. I called Segway myself and they did agree to let me send it back for repair. That was a nightmare experience after they shipped it back with a signature requirement and I work full time. I had to jump through hoops after spending hours on the phone to get the delivery address changed to my parents’ house. It worked well for about a month, but being winter in PA, my son didn’t ride it much. We tried to power it on again yesterday and once again it’s completely dead. I should have been given a new one initially but had to settled for a repair. Now I am waiting for an answer of what can be done about this “repaired” scooter that is already not working. Segway said they won’t replace it since I didn’t buy it from them. But I bought it from the Segway storefront on Amazon so I’m unsure what the difference is. Save your money and buy another brand. Also, lesson learned. I will never make a large electronic purchase from Amazon again.

I bought 2 of the F25s and up to this point I couldn’t be happier. I bought them for getting around a 500,000 sq ft warehouse because I was spending the majority of my time walking. I hope they last a long time, so far so good! The only things I could find semi negative to say would be if you’re planning on riding on really hilly areas the f25 might not be the best because the battery goes down really fast when climbing hilly roads but for flat it’s amazing. Second would be that I wish it would lock down thru the app all the way when I’m not near it, you can lock it on the app but when you fall out of Bluetooth range it doesn’t stay locked.

Well at first I felt the range was really low like 4 miles or less. Then I noticed it did not go up one hill near my house. To steep. Then I decided to check the tire air pressure and discovered it was really low. You can not feel the tire and tell how low like a bike. So I checked the manual for the proper pressure. Aired up the tires using the little hose extender then took it for a ride. The difference is night and day. Range jumped up a lot. It will go up all the medium hills now. I drove it 4 miles the other day and it only used 25 percent of the battery. It is a fun scooter to do what I do with it. Entertainment. If I lived in a city and it was more or less flat it could be a practical means of getting around. I use D mode most of the time not S (Sport) and not E for (Economy). One S uses to much battery and E doesn’t have any power at all. S is fun though.

I ordered this scooter in 10/23 as a prime deal for a Christmas present (12/23). I will admit that it was an error on my part not to take it out of the box to ensure it worked when it arrived, but figured it was brand new, so no need. Gave it as a Christmas present and low and behold it didnt work. It would not turn on at all. Amazon said they couldnt do anything other than send me to Segway customer service since it was past 30 days of purchase date. Contacted Segway customer support and thankfully they did send a pre-paid shipping label. So I package it up, affix label and take to Fedex. After 2 weeks, I contact Segway to inquire as I havent heard anything but FedEx tracking showed it had arrived. They said that it had been received and they were going through it. I told them I expected a new unit as that is what I bought and did not want a repaired or refurbished unit. They said since it was over 30days since purchase, there was nothing they could do other than repair it. After almost a month, the scooter re-arrived in a make shift box, not even the new box that I received after purchasing and the one that I sent it back in. It was semi beat up after being shipped a dozen times, but it does work at least. Lessons learned: 1) DO NOT BUY SEGWAY!! 2) Open anything electronic as soon as you get it to ensure it works. 3) If ordering something as a gift from amazon, make sure you are giving it within 30days of purchase.

As many reviews state, the battery doesn’t last very long. I’m basically charging it once a day. There are more expensive scooters out there with better batteries so I knew that going into this purchase. Overall we’re very happy with this scooter, it’s extremely fun, well designed and seems to be built for the long haul. I just wish the battery had a bit more life to it.

This scooter has been amazing for me. I have had this for 6 months and drove over 700 miles on it. It is overall very structurally sound and I have only had one minor crash, which was completely my fault. I ride it every day to school and back, with conditions ranging from 100 degree summer days to 35 degree winter mornings, and it has been very reliable. I bought this for $425 on sale and its been worth every penny. The charging time is very fast and the battery can get me pretty much anywhere in town. I advise you to tighten the screws on the handle bar attachment often, or it will make an annoying cracking noise. I mostly ride on the drive mode to save battery, but when you put it in sport mode, it wants to throw you off, the acceleration is crazy. When riding this scooter, please be aware of your surroundings because people simply can't drive. All in all, this scooter is great and will get you where you need to be.