Question 1

Your website lists the updated u ponycylce as u-2021, however on amazon it's u3 or u4. what is the difference? i want the updated model.

Accepted Answer

Dear Customer, Thanks for your question. U3 and U4 refers to the product size, U3 is for age 3-5, U4 is for age 4-9. There would be a U5 size for age 7 and above soon. Model U 2021 is the series name, it includes U3, U4 and U5. Welcome to choose the updated Model U 2021, is has the new hand brake for safe stopping, sound unit and upgraded wheels! Best regards, PonyCycle team

Question 2

Is the hand brake only supposed to stop one wheel?

Accepted Answer

Dear Customer, the hand brake would stop the right back wheel. And then the pony would stop. Anything not clear, just let us know. Merry Christmas.

Question 3

quisiera saber el peso real del producto.  Me confunde que ponga 245 libras

Accepted Answer

No para nada cuando más unas 30 libras

Question 4

My 2 year old is roughly 40 inches tall and 32 lbs, what size should I get? I was thinking the bigger one for long term but afraid she'll be too small

Accepted Answer

Dear Customer,
Thanks for your issue.

It's a best way to choose the right size according to kids' leg length. 
Leg length ≤ 20 inch, please select size for age 3-5 (max load 55lbs)
Leg length ≥ 22 inch, please select size for age 4-9 (max load 88lbs)

If you afraid that the kid too small to reach to the pedal, why not think about Pedal Pad? It can assist child to ride pony smoothly.
Welcome to click below link to learn more:
https://www.amazon.com/PonyCycle-Pedal-Model-Horse-Chocolate/dp/B09875M3PM?ref_=ast_sto_dp

If there is something not clear,  pls feel free to contact us.

Best Regards,
PonyCycle

Item Weight	31.5 Pounds
Size	Size 5 for Age 7+
Is Assembly Required	Yes
Theme	Animal

Large Riding Horses for Big Kids Classic Model U (with Brake/ 42.5" Height/Size 5 for Age 7-12) Riding Pony Cycle U5 Mechanical Horse Black Ux526

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