Medline Premium Empower Rollator Walker with Seat, Comfort Handles and Thick Backrest, Folding Walker for Seniors, 8" Wheels, Red Frame

When I got the walker I followed the instructions. Accordingly the front wheels went to the back and the back wheels went to the front. Good thing I had the old walker to compare, just to make sure the height is exactly like the other. I knew something wasn't quite right when the front is higher than the back, so the seat is tilted toward the back. So upon examining the old walker I noticed the wheels are placed opposite of what the instruction had indicated. So after switching them now the walker is balanced, the seat is now even and not tilted. The other problem we had was the brakes are so tight that the wheels were not able to move. I couldn't figure out how to loosen the brakes. Good thing my son's girl friend came in and found out how to loosen the tension for me and we were able to get the wheels to move. Another problem was one of the handle was missing the locking mechanism. Good thing the cat was playing inside the box and was playing with it so my son's girl friend saw it and was able to solve that problem. I'm glad we were able to solve the different problems and got this walker put together. I would hate to have to send it back because the handle couldn't lock. I hope my mother enjoys this walker. For some reason when I sat on the cushion it didn't feel as comfortable as the old walker. It was kind of stiff, but maybe it just need to be broken in a bit. Hope my mother don't complain about this.. I like the fact that it has larger wheels since that will help moving better and the seat lifts up so she doesn't have to lean to get to the sink. And the larger bag under the seat so she can carry her blanket with her to cover her legs when she gets cold. Over all it's an upgrade from the old walker and it should serve her for at least 5 years if not more. The old walker lasted 6 years.

After breaking my back in several places this has been my partner. Works well. Easy to assemble. During rehab it's comforting knowing if you get winded or just need a break you can set the breaks & sit for a bit. After seeing me a couple of times with this walker, my doctor ordered one for his father in law. The nurse where I got fitted for a back brace ordered one for her elderly mother. I've been very pleased with it. I've had it for almost 3 years and the only maintenance I've done is tighten the brakes a couple of times. It's sturdy and well balanced. I feel secure with it on my daily walks. I get a lot of questions about it and always recommend.

I'm writing this as the pusher not as the user. My wife needed a walker when she got out of the hospital and this is what she chose. Easy to put together, just a few pieces. It is sturdy and it really has a good seating surface. It glides on a hard surface well and the brakes have a lock setting and are easily engaged and disengaged. There is an actually useable storage compartment (baggesh) under the seat that we used a lot. Folding is a chore however and it is combersome and relatively heavy lifting and getting into a vehicle, but I guess sturdiness comes with a price. Overall a well made and finished utility vehicle that should last a long time-don't sell it when finished with it as you may need it yourself eventually! I'd purchase this wheeled walker again!

This rollator is super cool and heavy duty! I bought it as an open box unit for a really good price.

I received this Wheeled Walker on February 8th, 2022. I bought it directly from Amazon. The handles are very shaky and wobble every direction. I have been using a walker for three years, due to a genetic progressive illness similar to ALS and Muscular Distrophy. My Physical Therapist told me not to use it; and to return it. That it would be dangerous for balance and could easily cause me to fall. Although, I have been making almost all purchases except food through Amazon, and most directly from Amazon, as I did with this walker. I have had to at times return an item. But the website is not accepting a return. It isn't being looked at by a human being. And as I have rewritten my reason for return dozens of times; as I push the message to Amazons server, it instantly bounces back that "This item doesn't qualify for return." When upon reviewing the again what qualify s for return. Every time I reread all of the return policy; it certainly does qualify for return! My budget to buy a new walker that had bigger wheels and good breaks; which I desperately need, is tied up with this purchase. I need it to be replaced or a refund of my over $200.00. So that I can find another walker that isn't defective and not dangerous, as my Physical Therapist and my MD, who was here to see me yesterday agreed with the Therapist. And instructed me not to use it and get a new safe one immediately as I live alone. And only have a helper for 5 hours 5 days per week at this point. So, at this point I am very frustrated with this situation which needs resolution by Amazon. But I am unable to get in contact with a human being to hear my reason and make a decision to allow a return. It seems to me that there is a glitch on my Prime account that is causing this. I have also received emails from Amazon Membership that my account is closed while it is certainly in full operation,accepting and delivering other orders.