Avalon Self Cleaning Bottleless Water Cooler Water Dispenser - 3 Temperature Settings - Hot, Cold & Room Water, Durable Stainless Steel Cabinet, NSF Certified Filter- UL Listed

I was a little worried about buying one of these but when we bought our shop it had one in it so the little water line was already ran, but I do believe it came with some stuff incase you didn’t already have that set up. I’m so glad I purchased this one, it was totally worth the money! You have the option of hot, warm, or cold water, which is great because the older I have gotten the more and more I dislike cold water, weird huh? But great product, easy to instal, filter replacement will be easy.

I purchased an Avalon water dispenser and initially, it worked well. However, around the 18-20-month mark, the unit started to freeze up completely, turning the water into a solid block of ice. This seems to be a common issue, as I've seen similar complaints in other reviews.When I reached out to Avalon support, they acknowledged it was a technical issue but informed me that it was past the warranty period. They offered me a 40% discount on a new unit, but the discount was based on the highest retail price, which only amounted to about $10 off the price on Amazon.Given the recurring nature of this problem and the fact that it appears to be a known issue, I am not inclined to purchase another Avalon water dispenser. I don't want to be in a position where I have to replace the unit every 18 months. Based on my experience and the feedback from other users, I would recommend looking into other brands that offer more reliable long-term performance.

Update (1 year after purchase): Just under a year, the water started dispensing slower and slower until it just wouldn't dispense. When I checked my warranty, it was just past the 1 year so I took my precious time in contacting Avalon and decided to fix or see what was wrong. After watching a few videos on their website and some others on YouTube, I opened the top, I saw that the water was frozen, so I thawed it and it started to work for 1-2 days and it froze again. I finally contacted Avalon to ask for assistance and hoped they knew what was wrong. Tyler H was such a huge help! He gave me instructions to do what I had already done so there wasn't anything else I could do. Tyler says that the water shouldn't freeze again and I explained that it did. I wasn't expecting a replacement since it's past the 1 year warranty. They sent me a box to return mine and shipped me a new one! I can't express my gratitude enough! We drink so much water (and it's so important), that when it wasn’t readily available, I had to use a small water filter which wasn't fun for 7 people in a home. I'm so glad I contacted Avalon because their customer service is superb! Tyler was great to work with and very responsive! We are once again a happy hydrated family! lolUpdate (6 months): now that we have to replace our filters, it hurts that it’s $100!Update: it’s been a couple of months and we still love it. One of the complaints we have is that the tray below is small. The cups/mugs sit on it fine but just having it slightly larger would have been nice. I feel like my kids drink more water now that we have this and it’s easily accessible for them. My husband complains it’s sorta loud but I didn’t think so. It has a cooler so it sounds like a fridge kinda. Doesn’t bother me.Original: My husband and I put this together so imagine me reading the instructions and him trying to “wing it” as usual ha-ha. Aside from that, it wasn’t too bad to install. We did have to drill a hole in our cabinets to run the (small) hose through to the sink. The manual was sort of helpful but the photos were not great and hard to see and it could have explained things better but we figured it out. The cold water is cold, room temperature is cooler and the hot water is pretty hot and will great for tea, instant oatmeal and Cup-O-Noodles! As far as value, it’s not like I buy these things often (first one) so I don’t know but it seemed reasonably priced.

Hey there it's me CharlieT:I had an exceptional experience with the AVALON bottleless water cooler shipped and sold by America’s Distributor. Their customer service was outstanding!After thorough research and reading countless reviews, I decided on Avalon. When my first Avalon bottleless water cooler arrived, I noticed the door was broken. I immediately contacted the seller, and they responded promptly with clear instructions. Within just 72 hours, a replacement cooler was delivered right to my door.The company provided everything needed for setup, and now we enjoy pure, fresh water that tastes like it’s straight from a spring.Having taught customer service for 32 years—from the airline industry to state government—I understand the importance of exceptional customer care. It is the frontline and backbone of any successful business.I wholeheartedly recommend Avalon and their products. Both the company and their machine are top-notch!