👀 Keep an eye on what matters most!
The WiFi Baby 3 is a versatile wireless baby monitor and nanny cam that allows you to monitor your baby from anywhere using your iPhone, iPad, or Android device. With features like night vision, multi-device compatibility, and no ongoing service fees, it offers peace of mind for modern parents. The device supports up to 4 cameras simultaneously and includes expert setup assistance, making it a top choice for tech-savvy families.
L**E
Lots of issues
I consider myself to be pretty tech savvy, this camera setup pretty easy at first. I followed all instructions exactly and got the camera connected very easily, then the problems started.My router is a Comcast Xfinity SMC router/modem combo I usually get between 20-50mbps download speeds on my network and never have issues with any other devices. The camera appeared to lag (around 4 seconds on audio/video). Then the video started to work real-time, yet the audio was 1-2 seconds behind (not a huge deal).When you initially set up the camera it must be via Ethernet cable directly hooked up to your router. After I rebooted the camera like instructed and hooked it up via Wi-Fi, that's when the serious issues took place. I moved the camera into the baby room (15 ft. from the router) and the video would either freeze or completely drop. The app used for android devices is the "TinyCam Monitor Pro" ($3.99 at the play store). The camera would connect, then fail, then connect and finally I was unable to connect at all. This is a HUGE problem and a MAJOR bug in the camera! If the camera freezes, you don't get notified at all. Your video and audio just no longer work. If you are relying on this for peace of mind, this is a deal breaker for me.Then there is the issue of the "night vision" mode. My camera was set to auto for all modes, yet the night vision mode would come on randomly even when there was adequate light in the room. Also, as other people have stated, the audible sound the camera makes when switching to night vision is loud and could disturb your baby.Next issue was the nanny cam set up. This is the reason I actually chose this camera over others. I followed all instructions, my router even states it supports UnPn, yet it wouldn't communicate with the camera. I tried the port forwarding thing and everything appeared to check out okay until I actually tried to view the external URL that you use to view it in Nanny Cam mode. This process would not be possible IMO for a person that isn't tech savvy.Bottom line: I will give support a chance to try and fix my issues; if I am not satisfied with functionality and reliability after that I will be returning this camera. I will post an update after I speak to the support team (going on 24 hrs. now of waiting).UPDATE: 4/16/14: Called customer support, set up a screen share/phone call to fix my issues. The tech was very helpful and fixed the nanny cam feature rather easy. I then moved the camera to the baby's room (15 ft away from the router) and it wouldn't work, or when it did it was terribly unreliable. We checked the settings and the camera was getting 4/5 bars for WiFi. The tech couldn't troubleshoot the issue, so I had to request an RMA. I had to put ANOTHER $200 deposit down so they will mail the replacement unit out before they receive my defective unit. So as of today I am out $459 and still don't have a working camera. I will update again when I receive the replacement.UPDATE: 4/22/14: Received my 2nd WiFi Baby camera today, set up an appointment with customer support and they were helpful. I had the exact same issues with this camera. It freezes ALOT, this is a HUGE issue if I am using it for the safety of my daughter. I would not trust this device to be reliable at all.The tech said it was probably my router that was the issue, not the camera. I would say that his assessment was plausible if my other 10 wireless devices didn't work flawlessly or the speedtest.net didn't show 10 MBPS + download at the furthest distance from the router. I am returning this item and will be getting a camera/monitor that is stand alone with the ability to be used over WiFi.I would NOT recommend this "made in China" junk to anyone, FYI if you search the internet there are SEVERAL other cameras that are the exact same with a different name on them. The company even said their "manufacturer" makes the Y-cam among other brands.
L**H
Traveling mom peace of mind!
I originally planned on purchasing the angel care monitor, but after doing more research, the Baby Wifi 3G seemed more fitting for our family's needs. I travel often for my job and being able to see my sleeping pr playing son really makes leaving him a little more palatable.My husband is pretty tech savvy but we couldn't get the "away" function to work properly. A quick phone call to the company, and Jeff was on it in no time. After sharing my screen (with unbinding patience!) he adroitly navigated through the systems we have in place, got us up and running on MULTIPLE devices (3 iPhones, 3 iPads, etc). The "away" function will only work with the add-on purchase of the app, but, for me, it's a well worth while, nominal purchase to be able to use this function. Baby Wifi 3G is the only monitor I found where this is even an option. There are some reviews complaining about having to pay for the app, but it should be noted that they are 2 different companies. It's all of $10. If you're paying the higher price for this adaptable monitor, it's just another $10, though NOT required if you're just using at home.On my first work trip post-maternity leave, and post-Jeff's set-up, I couldn't get the "away" feature to work. Naturally, I wanted to speak with the same person who helped me the first time. Jeff's fantastic follow up email after our first call gave me the opportunity to send him a quick email to ask for help. He called right away (I had just landed!) and figured out that I had transposed one of the numbers in the access codes. Bingo! He had me looking in the nursery while sitting in my rental car parking lot!The picture quality is excellent,even on night vision. I can EVEN view from 30,000 miles in the air with the go-go in flight wifi.We initially had the camera pretty close to the crib so we could see his facial features, but the night vision strobe seemed invasive for our son. So, we mounted it on the wall and can see more of the room. It's easy to zoom in on the ipad to see more detail.Our son is adopted, so when our social worker came for a follow up visit, she was blown away by the picture quality and detail. She even wrote down the brand information so she could recommend to other adoptive families.The customer service alone makes this a 5 star review! Thanks Baby Wifi 3G and Jeff!!!
E**E
I'm very happy with these cameras
I'm very happy with these cameras. I was so happy with the first camera that I bought a second. We now have one in the living room and one in our baby's bedroom.The customer service is fantastic. I am not very technologically-minded, and so I had trouble setting up the two cameras (I believe the different bandwidths may have been interfering with each other). I any event, the company is extremely responsive - I got on the phone with them, and they took remote control of my computer and did all the set up for me. It works perfectly. Customer support is in the United States and extremely helpful.We do not use the cameras as baby monitors. We have a separate monitor for use at night with a screen. We did not want to use our iPhones as the night-time baby monitor. So we use the WiFi Baby more to check stuff out when we are at work (like a nanny cam). Very happy with it for that purpose.Some room for improvement on the next version of the camera: Make it so that you can move it around remotely. Currently, where you hang or sit it, that's where the image is - it's static. It would be awesome if they added a tilt feature so that you could move the camera around to see different things. A zoom feature would also be appreciated.In conclusion: The camera is really great and I would recommend it to my friends. The company is great and helpful. Zoom/moving of the camera is the only thing I can think of that is lacking.
Trustpilot
1 month ago
1 month ago