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Kancy KoleWomen's Sheer Bolero Shrug Shawl Cropped Chiffon Cardigan

Q: Item arrived but is unwearable due to deep creases, and the tag says not to iron or put into a dryer. How to remove wrinkles/creases?

Dear, it should say on the label that PU cannot be ironed or put in the dryer. Except for the PU material that cannot be ironed or put in the dryer, the rest of our items can basically be ironed or put in the dryer. So you can effectively remove wrinkles/creases by ironing or putting in the dryer. It is sorry for the inconvenience to you because of the shrug. We will contact the factory in time to improve this item, thank you for your feedback. Best wishes.

Q: The color selection says white. It looks white but once in cart it says ivory. Which is correct?

It’s a sheer off white/ivory. It’s not gleaming white. It is in that crossroads bet white and off white/ivory.

Q: I wear 18W size dress. What size shrug?

That is so hard to answer, I am a size 12 and I bought a L. It fits perfect for me.

Q: is this shipped direct by Amazon or an outside company?

I do not remember but you can research in the description and order process

4.3/5

Product ID: 439718702

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Have a Question? See What Others Asked

Item arrived but is unwearable due to deep creases, and the tag says not to iron or put into a dryer. How to remove wrinkles/creases?

The color selection says white. It looks white but once in cart it says ivory. Which is correct?

I wear 18W size dress. What size shrug?

is this shipped direct by Amazon or an outside company?

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Received my product in pristine condition. Great service overall.

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