AlienwareAW920H Tri-Mode Wireless Gaming Headset - Dolby Atmos Virtual Surround Sound, Active Noise Cancelling, AI-driven Noise-Cancelling microphone, USB-C Wireless Dongle - Dark Side of the Moon

Listen, I know Alienware doesn’t have the best reputation, especially after Dell bought them. But for some reason, they have really been changing things up and releasing great products in their line. I recently decided to try these headphones. Amazon had them on the renewed list so I was able to pick them up for a very low price. I have to be honest with you these things sound absolutely amazing. Whether I’m gaming or watching movies, the sound quality is top-notch and delivers a great Dolby Atmos experience. I definitely like the ability to switch between Wi-Fi and Bluetooth for connection. Even though I wish you could use them both at the same time this is a dealbreaker for me. The battery life is insane. I can go days before having to charge this headset and I probably play for a good 5 to 10 hours a day. Bottom line is I’m buying another set for my son because these are amazing for the price.

Great sound, true stereo with mic active(rare!), mic is fantastic at cancelling background noise from loud office, great passive isolation and good enough ANC. Basically the perfect office and gaming headset. Only problem is the first one I got was defective on the swipe actions. A replacement from Dell was perfect.

Where the earmuff connects to the headband it broke off, the piece that actually connects the two is very fragile. The microphone also didn't even work pretty much day one from owning it so I had to resort to my laptop's microphone while using the headset anyway

Generalmente uso productos de otra marca pero siempre había tenido la curiosidad de probar un headset Alienware. La presentación del producto es nítida, son estéticamente muy bonitos y el sonido es inigualablemente bueno comparado a todos los otros headsets "gaming" que he probado. La compatibilidad con Dolby Atmos le suma muchos puntos y es compatible con el audio de alta calidad con Dolby Atmos de Apple Music si tienes un iPhone. Tanto para juegos como para disfrutar contenido, este headset es de los más sólidos que haya escuchado alguna vez y los controles táctiles son intuitivos y te sientes como en el futuro al usarlos... Pero, tiene unos cuantos puntos a tomar en cuenta que podrían ser de interés si estás considerando comprarlos.En primer lugar, aunque se ven estéticamente muy bien, se sienten bastante frágiles y te da la sensación de que se pueden romper muy fácilmente. Las almohadillas te hacen sudar después de unas cuantas horas y al ser de cuerina sintética, es un hecho que se van a dañar antes de que llegues al año de uso. El Alienware Command Center es increíble visualmente para monitorear y customizar tu headset, pero tiene una pésima detección de la batería y a veces se vuelve loco y te notifica que estás sin batería, aún cuando están al 100% de carga o incluso conectados por cable, y hablando de la batería, esta NO dura las 55 horas que anuncia el producto ni aunque desactives las luces y bajes el volumen al 50%. Como mucho puedes sacarles unas 25-30 horas si apagas las luces del headset y regulas el volumen, aunque si usas Bluetooth la duración se extiende a 35-40 horas. Las luces en el headset son un buen detalle y se ven INCREÍBLES, pero estas consumen demasiada batería así que no te recomiendo que las tengas activadas a no ser que planees usar el headset por cable o cuando lo estés cargando. El micrófono tiene una cancelación de sonido que me impresiona cada día más, es realmente buena pero sacrifica un poco la calidad del sonido de tu voz, además de que ni el driver ni Windows te dan opción alguna para optimizarlo o customizarlo. También tiene un micrófono ambiental en caso de que no tengas el boom mic conectado que suenan como cualquier micrófono ambiental que conozcas; fuerte y claro pero se oye TODO.Definitivamente los recomiendo si quieres una opción con buen precio y que suenen bien, pues no conozco otro headset que siquiera iguale la calidad de sonido que sale de estos y si Alienware arregla su driver y la manera en la que detecta la batería, pueden tener potencial para competir con marcas más establecidas como Razer o Logitech.

Great product! Sound is amazing, build quality and appearance is all there. Want to another pair! I love Alienware!

I love these headphones and I get a lot of compliments.

Astheticly the headset is great. The sound isnt bad at all but where it lacks the most is the mic. For the ammount of money I expected the mic to be better quality. It sound very low quality to anyone that hears me talk. I recorded my voice with the mic and I was honestly shocked. It disconnect from the dongle at least once a day and the leather part that sits on your head started to seperate from the plastic. I had to take a knife and shove the leather lining mack into the slot it was coming out of and then apply a thin layer of superglue. I have had this headset for under a year mind you. I bought it 10/2022 as I write this it is 08/2023. If the head set was like $50 I would say much but for the price I do not reccomend this headset.

I'm gonna try to right as honest of a review I can, hopefully you take it into consideration. Ima hard worker/ gamer on downtime I recently bought the alienware m15 r7 but had no compatible mic so just like all of you I searched amazon for laptop mics and came across these. now I have to say the packaging was exceptional it really made me feel like I bought something premium, it came with everything just like I hoped eventually after about a week of use I've noticed some flaws on the other hand I've noticed sum exceptional features like the 2.4 ghz switch built in, note every single time I put these on it mutes out everything around me without even being powered on so that's a plus, also the fact it comes with a USB type c adapter for android phones so I can listen to music whenever I'm on the go.on the other hand what I've seemed to notice is the lack of sound quality outside of games whenever I'm gaming everyone sounds so loud and clear but as soon as I head to youtube for music they seem like totally different headphones I'm not sure what alienware did wrong but that can surely be fixed also the detachable mic I seem to be losing it all the time very frustrating but overall I'd recommend to a friend or possibly even you reading this review take care have a nice day