The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why does the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed "LOCK" is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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JOYMOOP Mop and Bucket with Wringer Set, Hands Free Flat Floor Mop and Bucket, with 3 Washable Microfiber Pads, Wet and Dry Use, Floor Cleaning System

Product ID: 458200861

Details

Colour
White [Middle
Handle material
Stainless
Handle type
Standard
Head material
Steel
Material
Polypropylene

🌀360° swivel mop head

🧼Wet & dry separation

🧽3 washable microfiber pads

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VT41993

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Description

✨ Clean smarter, not harder — the mop that works as hard as you do! 🧹

HANDS FREE HYGIENE - Keep your hands dirt-free with the innovative wet/dry bucket system 🧼
SUSTAINABLE CONVENIENT - Machine washable pads designed for long-lasting daily use ♻️
PRECISION CORNER CLEANING - Flat mop head reaches tight spaces and under furniture with ease 🌀
HIGH PERFORMANCE MICROFIBER - Millions of strands trap dust, pet hair, and stains for spotless floors 🧽
ULTIMATE SURFACE VERSATILITY - Effortlessly clean hardwood, tile, vinyl, walls, and even windows 🧽

The JOYMOOP Mop and Bucket Set features a hands-free wringer with wet and dry separation, a 360° swivel flat mop head, and three durable, machine-washable microfiber pads. Designed for all indoor hard surfaces, it delivers efficient, hygienic cleaning with minimal effort, making it perfect for busy professionals seeking a sleek, effective floor care solution.

Specifications

ASIN	B091F1RPHD
Best Sellers Rank	115 in Business, Industry & Science ( See Top 100 in Business, Industry & Science ) 1 in Commercial Mop Buckets
Brand Name	JOYMOOP
Colour	White [Middle Bucket #13 + Mop + 3 Pads]
Country Of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (49,201)
Handle Material	Stainless Steel
Handle Type	Standard
Head Material Type	Steel
Included Components	1 Bucket, Adjustable Stainless Steel Handle, Mop with 3 Washable Microfiber Pads, 2 Replacement
Item Type Name	Cleaning Tool
Item Volume	5.6 Litres
Item Weight	1.71 kg
Manufacturer	Jianmei
Manufacturer Part Number	13-D-01-JM
Material Type	Polypropylene
Model Number	13-D-01-JM
Set Name	JOYMOOP Mop and Bucket with Wringer Set
Special Features	Retractable Mop, Rust Resistant, Self-Wringing
Unit Count	1.0 count

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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VT41993

Duties & taxes included

In stock

Sold byAmazon VanuatuDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Vanuatu.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Customer service was outstanding when I had questions about the product.

2 days ago

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