Mi Electric Scooter Pro 4 Black EU BHR5398GL

The battery died and cant be charged after three months from purchase. I dont know where to claim guarantee and replacement

Honestly, the product is good and powerful. It has a companion useful app too. The ride is joyful and smooth. Therefore, the magnetic charge doesn’t work all the time. Sometimes you charge all night and wake up to find nothing happened. I adjust the position again and again. The light of the charger is always green so I don’t know when it’s charging or not. The second problem is inconsistency in the cruise control. Sometimes it works, other times it doesn’t work no matter how long you press it. I had to ask for returning the unit. I’m not sure if it’s defected or all units have the same problem.

I got my scooter as a gift from a freind few days ago through Amazon. Rear tire air valve is leaking air, it is faulty. No support from the company

I always loved Xiaomi scooters, they were always my favourite. I had owned the 1S and the Pro 2 before. I still have my 1S but my pro 2 was stolen as I locked it through the brake cables not realising they weren’t power cables as I was in a rush. Of course the cables were cut and my scooter was lost forever. The next couple days I struggled. But then I managed to get my hands on the Xiaomi pro 4. The best scooter I’ve ever had. So smooth to ride even over the bumpiest surfaces. The battery lasts just as long as my pro 2 but maybe a little longer. I do wish I could have gotten the Xiaomi ultra but oh well, maybe one day. 10/10 scooter. If you have the money pick one of these up and you’ll be more satisfied than ever. (I miss you pro 2)and by the way it is huge compared to the 1S and pro 2. My pro 2 was bigger than the 1S but this pro 4 compared is massive!

Horrendous POS software app

Excelente scooter, tuve oportunidad de alternar con la primera versión y nada que ver, la batería dura mucho más, va más rápido y se siente más seguridad, lo único que no me encanta es el peso, ya que es casi imposible poder subir al transporte público con él, porque no es nada sencillo maniobrar 22kg de peso, sin embargo es totalmente entendible al valorarse los kilómetros que da.

Parfait poids et hauteur de la trot parfaite pour mon 1m90 accélération nickel ( ne faites pas la maj du firmware pour garder le régulateur de vitesse!!)

Excelente compra sem duvida! Moro em Lisboa e fico a poucos minutos do trabalho, sem duvida foi a melhor compra que fiz este ano, ja a tenho desde de fevereiro e nao me arrependo, o dinheiro que poupo em transporte publico, ou ate em trotinetes publicas não está escrito. As estradas de portugal tem tipicamente muito paralelo, e mesmo sem amortecedor, graças as rodas grandes e a qualidade delas, ando por esses terrenos sem qualquer problema. O unico "defeito" é o peso, isto claro na minha opiniao, moro num terceiro andar, com bastantes escadas, sem elevador, e subir com uma trotinete de 20 kg nao é facil as vezes, tirando isso ela é bastante facil de dobrar e portatil. tem bastnate força nas subidas e um otimos travões, sentesse bastante bem a força regenerativa tambem. Uma dica que dou a quem está a pensar em comprar, é comprar tambem uma mochilinha que venha uma pega propria para a trotinete , ajuda bastante para quem tem as maos pequenas, para alem da mochila, que é otima para levar cadeados e ate as ferramentas e coisas importantes para a trotinete, como compressor portátil e gel do peneu