Question 1

Does it work with Economy 10

Accepted Answer

Many modern meters work by charging multiple tariff such as economy 10, by having 2 tariffs on the single meter and just 1 live feed. For this type of installation the standard intuition-e will be fine. If however you have 2 meters with 2 live feeds, the intuition-e will still work, but you need to purchase 1 additional standard sensor (search for Amazon item B003QJTS3W)

Question 2

Hi, does this need to be permanently online via home router to record historical usage?

Accepted Answer

The data can be stored in two ways you can use OWL's web interface which is by far the easiest and gives great stats and graphs and can easily be downloaded at a later date, for this you'll need the Network OWL to be connected to your home route 24/7.Alternatively you can use the OWL monitor with the +USB to log your data and then download it to your computer later.Most home energy monitors work the later way, and with the best will in the world most of us after a while get bored and can't find 10-15 minutes every few months to play graphs and computers and cables.  The advantage of it going to OWL's web service is it's always there and you can study the data immediately when you think of it, like on the train from your phone or at the office in your lunch break.Hope that helps, it's a great system and we have typically more than 1/2 our daily power usage and we were pretty sensible with turning things off before!

Question 3

Does the online service required a subscription payment?

Accepted Answer

Yes  it does and here's the email OWL just sent.

The 2 year warranty period of your OWL Intuition product has now expired.
During this time you have had free 24/7 access to all your product data held by our servers, free technical support and software upgrades.
Unfortunately, all of this costs and it is not economically viable for us to continue providing these services for free indefinitely.
 
Therefore, from the 1st January 2018 we will be charging a small subscription of £19.95 for two years' use of all the above services following the expiry of the initial 2-year warranty period. To ensure uninterrupted use of your OWL product, please go to http://theowl.com/index.php/subs to pay your subscription before 31st December 2017.

Your two years subscription will provide unlimited online support, all software and firmware updates and 24/7 access to your data, for the next two years - alongside any general improvements to the services we provide. Systems without a subscription and outside the initial 2 year warranty period are due tobe disconnected from the 1st January 2018.

Our apologies for the necessity of this, but we have provided an outstanding free of charge service for a significant number of years. We hope that we have provided a level of service that you feel is worth continuing with.

THE OWL TECHNICAL SUPPORT TEAM

Question 4

Can the system control heating like a thermostat?

Accepted Answer

It can by adding a room thermostat to the system, see Owl C.  energymonitorworld

Manufacturer	Owl
Part Number	TSE200-101
Product Dimensions	24.99 x 13 x 6.5 cm; 410 g
Item model number	TSE200-101
Item Package Quantity	1
Certification	certified frustration-free
Batteries included?	No
Batteries Required?	No
Item Weight	410 g

OWL Intuition-E Online Energy Monitor (Max 120 Amp, 90-600 Volt)

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