Unsure of what to do my machine har broken after 5 months

Contact Andrew james and ask for a refund or a new machine

Does it use metal or plastic blades?

Only plastic blades so it is not dangerous to use it.

Yes it's quite noisy but a great machine so that makes up for the noise I even use mine while kiddies are in bed it doesn't disturb them

Is it possible to purchase a replacement jug?

Maybe yes, but I did not to replace mine until now.

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Description

❄️ Crush Ice, Stir Style, Serve Cool – Own the Chill Vibe!

TRUSTED QUALITY SUPPORT - Backed by a manufacturer’s warranty, enjoy peace of mind with your sleek, efficient ice crusher.
GENEROUS BPA FREE CAPACITY - 1 litre measuring jug ensures you make enough icy goodness for your next social gathering without compromise.
SEAMLESS MIXING CRUSHING - Integrated stirrer keeps ice moving and blends syrups effortlessly, delivering flawless cocktails and smoothies every time.
PRECISION ICE TEXTURE CONTROL - Easily switch between fine or coarse ice with a simple dial turn for your perfect slush consistency.
RETRO CHIC MEETS MODERN FUNCTION - Bold red, vintage-inspired design adds a stylish pop to your kitchen while being easy to clean with removable parts.

The Andrew James Electric Ice Crusher Slush Machine is a 25W powerhouse designed for home use, featuring a 1L BPA-free jug and built-in stirrer to create perfect slushies, cocktails, and smoothies. Its retro red design combines style with functionality, offering adjustable ice texture and easy cleaning, all supported by a manufacturer’s warranty.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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