Q: Does this work for the iPhone X,? A: This wireless charger works with iPhone X,Please make sure that the distance between the built-in wireless receiver and our wireless charger is 2-6mm. Q: Will this work with a mophie juicepack qi case? A: Yes. Q: How can I do if qi wireless charger quit working after several use ? A: Choose MeaxVidns and you get a 45 days money back or 18 month warranty. Q: Why my phone charges intermittently or discontinued? A: Charging with phone case on/Do not site the phone on the center port of the wireless charger may cause. Q: What kinds of phone cases are wireless charging supported? A: Works with most kinds of cases like rubber case, hybrid case, plastic TPU, PC cases; Dont support: OTTERBOX CASE, ANY OTHER CASES WITH METAL OR MAGNETIC will influence the charging speed or even result in charging intermittently or discontinued. Q: Why it charge my phone in a slow way? A: Charging with phone case on / Connect with low voltage device (like PC USB port or slow AC adapter) / Not use the micro USB cable it come with----All these may lower the wireless charging speed. Q: What is foreign objects detection? A: Phone will stop charging and flash if there are objects with metal or magnetic or phone not compatible. Q: Why my phone gets really hot during wireless charging? A: Charging with phone case on may cause a heating Q:Is the charger heating? When the charger doesn't work? A:Charging phone with case will lead to overheating, but our charger has temperature control function, don't worry. Our charger is semi-closure circuit, without charging, it is impossible to heat.
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