CUJO AI Smart Internet Security Firewall | FREE SUBSCRIPTION (2nd Gen.) - Protects Your Network from Viruses and Hacking/ Parental Controls/ For Home & Business/ Plug Into Your Router

EL CUJO NO FUNCIONA, PORQUE NO APARECE LA APP EN IOS Y ANDROID, SI LA CONSIGUES EXTERNAMENTE, NO FUNCIONA PORQUE EL SERVIDOR QUE REGISTRA TUS DATOS (SIGN IN) NO FUNCIONA. POR TANTO TE QUEDAS CON UN APARATO QUE NO SIRVE PARA NADA, SOLO COMO PIZA PAPELES.

Works like a charm. App is very user friendly and the unit itself looks good on any shelving around the house. This little thing has already blocked multiple attempts of unwanted or dubious access through my multiple devices set up around the house. It also comes with regular updates to its firmware on a somewhat regular basis.Purchase recommended.

For context, I was replacing three Apple AirPort Express units connected via ethernet with the eeros and some AirPort Expreses I was using just for AirPlay at this point. I had three main objectives:⦾ Better network speed. (My old Airports were way too slow and were not a mesh network). I could not determine how much security they were providing me.⦾ Better network security.⦾ Consistent audio streaming. I found that both the Airplay and Chromecasts did poorly with the Apple Airports.This review is about the network portion of this but I also replaced the AirPlay capability with Chromecasts.I selected eero for wifi. See my review of the  eero Home WiFi System (Pack of 3) - 1st generation, 2016 . Bottom line, is I loved the eero wifi, but felt it lacked in security. That's why I looked at cujo.I was still seeing a lot of attempted logins on my security cameras so I decided to try eero Plus which is eero's attempt to address some of the concerns I cited above. The rise of IoT means that more and more devices in our homes are opening new risks. After trying it, I found that it was an utter waste of time and money. 1/week I got "reports" emailed to me about the number of supposed threats blocked. But there was no detail provided, just high level like Malware blocks, phishing attacks. There were no details like where the attacks were coming from (country, IP, etc.) I could not override these blocks (nothing ever broke, but what if it had because I couldn't connect to a service I deemed legit?) I'm sure the emails were accurate, but there was not enough detail and, the email could have been simply randomly generated. I would have no way of validating the reports. Ultimately these reports did the opposite of what I wanted. They made me more anxious about my security, not less.I dropped eero Plus service and elected to try Cujo. It took a while to get everything working right and I had to replace my modem because my old one didn't have DHCP capability. Basically, in the following configuration, your source router (the ISP router as shown) is doing all of your routing and DHCP serving and your wifi router is just an access point.This is now working super fast and cujo seems to be blocking a lot of attacks and has the detail I wanted like IP, the country where the IP resides, the kind of threat. Cujo shows me what's happening, proactively blocks things, and I can override if cujo is too over zealous about blocking. I can see a lot more attack attempts than I had realized and I feel more confident about our LAN being secure.Setting up cujo with eero was complicated but mostly because of my old modem. Once I replaced the modem with a modem/router (with DHCP) things were straight forward though I had to change the configuration of the:⦾ Router (set up some port forwarding, sift through the fairly lousy Arris UX, set up the firewall..⦾ Reconfigure eero and cujo into bridge mode since the modem was now the router and DHCP server.Note I briefly considered switching eero for say, Google Wifi. I love the mesh network and I thought maybe Google wifi would be an alternative to eero since I wasn't going to use all of the fancy network management of eero anymore. However, in the bridge mode with cujo google wifi is no longer a mesh network which defeats the point for me so that took them out of the running.Also, when I was using eero for DHCP service, my Chromecasts frequently didn't work right. Chromecasts would just disappear and require an eero reboot. With the new configuration, I have rock solid Chromecast service. This was a big deal for me as my kids like to listen to music when they go to bed and rebooting my router every night when I put my kids to bed was super annoying. Small shout out to cujo which has amazing customer support and worked through isolating the problems I had very quickly and diligently.Note both cujo and eero are managed with mobile apps. My Arris router is managed with a web interface. The native apps are good because they can do things like alert you when cujo blocks a threat etc.Bottom lineCujo seems to be unobtrusive, doesn't impact network performance, and adds some good security. Their support is also superb and if you have a modem that can act as a DHCP server, the setup isn't too bad. But you do need to understand something about networking or work with their experts to help you get set up. They are very helpful and their app even offers a video chat feature.With this configuration in addition to speed and better security, I also now have hairpin NATing, and IPV6 support and I can control the lease time for DHCP. eero Home WiFi System (Pack of 3) - 1st generation, 2016

I like the idea of the product but setting up the product and actually get it to work is to time consuming, and with technical support being only provided by email, don't waste your time like i did. Up to now this product haven't worked once, i had to factory reset my router about two times during the hold procedure. Bottom line I wouldn't recommend this product.

Not production ready... this thing has issues and is not for an amateur to set up. I've been using it for about 4 months and it's been aggravation from day one. First issue it didn't recognize the unlimited subscription and required me to contact their customer support to get it activated correctly. Second I've run into many instances where it has blocked traffic without ever issuing a warning in the app as it is advertised to do. I have reported these to their support, while they fixed one, other flaws exist. Their app frequently logs me out and gives you a 1-3 tries to login! Then locks itself out requiring me to contact their 800 number. There is no automated way to unlock!!!! Fourth when It does notify you of suspicious traffic its messages don't really help you to decide if this is actually malicious or give you any choice to unblock. Many times I have googled the IP to determine if it is actually black listed elsewhere. 75% of the time they are blocking an IP for Apple.com required by IOS or a domain for my SmartThings hub. This product is sold as a simple end to end solution, it's not ready, has too many flaws, and doesn't deliver.UPDATE 7/21/2017:On 7/18 Artie from CUJO support reached out to me directly about my poor review. While he was very polite and apologized for my "hassle", he didn't get to the bottom of any of my complaints with CUJO. In his first message he went as far offered me an Amazon dot as "a small token", which I feel like an attempt to BUY a couple more stars from me. From the email dated 7/18:"My name is Artie and I am a senior technician at CUJO.I have read your Amazon review and I am very concerned that this might have caused a rift between you and CUJO.I apologize for all the hassle you had to go through. Our support experience is as important as the state of the CUJO unit itself. I want to make things right between us. What I propose is a two part plan.First off, I wanted to ask you if you are still having any issues with the CUJO itself or the CUJO app? If you are, I would be able to schedule a call with our most senior 2nd level technician to solve any issues you are having, if these issues would somehow not get resolved, I would be able to transfer your issues directly to our dev team so they could work on it.Now, for the second part. Since a simple apology only takes us so far, I would like to offer you a gift as a small token. I can offer you an Echo Dot (see link below).[SNIP - Removed link]Tell me what you think and if I would be able to make this right for you. I will be waiting for a reply and hope to hear from you soon.Sincerely,ArtieSenior technician | CUJO"After a few polite conversations, a simple technical support call became obvious would not address what I feel are real design problems with this product... an echo dot won't fix any listed below. My open list is as follows:- Artie confirms you have 3 attempts to login or your locked out by CUJO until a call to their 800 #. I feel this is harsh and their security model is very 1990's.- Lack of ability to perform a self-service lock out of my account.- Lack of 2-part authentication on my account.- Lack of any desktop application or web portal. If you don't have a working compatible iOS or Android device, this product is useless to you.- iOS app automatic log outs in the background randomly, preventing notifications from being raised on my phone unless I open the app and re-logon.- Lack of the ability to 'UNBLOCK' something CUJO is blocking.- Lack of any Logs and/or transparency in how CUJO is effecting MY network, logs and privacy.- Lack of any white listing.- Private VPNs blocked by CUJO- Perceived slowness of CUJO's cloud.- Flaws with missing messages reporting many blocked activites- Flaws and confusion in how messages are displayed. (i.e. blocked messages are shown as unblocked and sometimes vic-a-versa). Artie reports a bug fix some of this bullet.- "CUJO philosophically is plug and forget", well too many issues for this device for me to just "forget" about it. By their own admission at CUJO, with security it is difficult to prevent false positives and please everyone. But I feel you will encounter times when CUJO will stop you from getting work done and you have little choice but to remove all protection to get around it because of this philosophy.- Issue with devices not reconnecting to the network after having their internet connection turned off in the app. I have blocked devices from talking to the internet using the app. After turning internet back on for the device, the device could not reconnect after several attempts even after power cycling the devices, routers including CUJO. Eventually it reconnected on its own after about an hour of attempts.*** Update 8/28/2017 - Who says you can teach a bad dog new tricks?This weekend CUJO developed a new irritating flaw... It stopped allowing internet access to almost everything on my network (including the poor excuse for an iOS APP). For some strange reason it chose to allow one old computer on my network to work, while blocking everything else. Because CUJO sits between my DHCP server and MY WIFI access point, it was able to start blocking DHCP traffic also making the problem even worse! So when techinical support would have me do a hard reset, I couldn't attach my iphone to the network to get an IP so I could pair with it! Internet traffic worked normally if I plugged a laptop in front of CUJO confirming CUJO as the point of failure. Also removing CUJO allowed DHCP to flow normally and internet traffic to work. Also again, not having any logs makes networking problem almost IMPOSSIBLE to diagnose unless a CUJO tech is on the phone with you. They can see all your devices, mac address, IPS and traffic, BUT YOU CANNOT SEE THEIR LOGS. Something really wrong with this 'big brother' mentality they won't let go of. Frankly the privacy and transparency concerns of this thing will turn many off as they are in your network and you don't know what they are doing.After spending almost 4.5 hours with CUJO technical support, it was theorized by CUJO that a 'bad firmware upgrade' caused the issue. We did eventually get traffic to flow for about 7 hours, but don't really understand the cause for the failure. I was also able to reproduce flaws in their error reporting with one of their techs after it started working which he said he needs to investigate. At about 11:00pm it then chose to start blocking my HUE lighting system. So I am taking this dog to the pound and giving up on it. I've wasted too much time 'testing' their system which is just not ready for consumers.While their technical support is polite, I truly feel sorry for what they must go through day to day fending off angry customers because their developers and management are out to lunch. Marketing seems to be running the chicken coop and this product frustrates more than protects. I would advise an additional solution if you can find one, but there just isn't a good device for consumers yet from what I have seen. So essentially this thing is now a $200.00 paper weight heading for a landfill. My network runs faster (especially DNS lookups) and all connection problems have be eliminated once CUJO was completely removed. I spent almost 6 months trying to like this dog, but it bit me one too many times and I'm putting it down.*** UPDATE 8/29/2017This is most puzzling...Ok one final update, but I need to report this... Something is very wrong with the CUJO app. Sunday, as I reported in my last update, I removed CUJO from my network totally, unplugged it and pitched it in a box which has been on the shelf since Sunday morning (8/27/17). I considered my adventures with CUJO over. This evening I noticed alerts on the CUJO app which was still installed on my phone. The iOS app claims CUJO is logging local network activity from my phone and that my CUJO has blocked to double-click.net just with-in the last two hours (8/29/2017 at 7:29PM). What is going on here? I promptly took screen shots and am sharing it here. How could CUJO block anything with NO POWER, NO ETHERNET CABLE AND from a CARDBOARD BOX! Are their alerts actually a scam? Did it take it over two days to report it? Or are they mixing up data with other users? Who knows... but this is really scary and supsicous... see the attached photos from today! Very troubling for a security tool.