How do I return to the company? A seam split and it leaks. It has a one year warranty

I brought the mattress little over a year ago. If has a one year warranty. BAMM. What one year three weeks starts leaking. I was told by Amazon you would replace it. Any suggestions how you want the old back. Trash it? Box it up and you take it. You give me my money back and I buy a new one? What? My apologies it was three months later. Still Amazon said they would replace it some how.

how do we patch a tiny hole in the flocked side of the mattress??

I used GEL superglue, because it's thick, and doesn't run into the hole. Blow up the air mattress, put on a glob of the glue, then patch with a piece of duct tape. be sure there is glue under most of the duct tape. You don't need a giant patch - I patched a quarter inch nick five years ago and my duct tape piece is only about an inch square. A little patch can move with the mattress; a large patch might crack. Our mattress gets a lot of use, and that little patch has never failed.

Do you have a king size?

Hello, we do not at this time. We are releasing a twin and are looking to release a King size in Q1 of 2018. Our Queen is one of the larger queens we have seen in the market.

I ordered the California King because it was rated for 800lbs capacity according to advertisement but says 600lbs on the box which is it?

I would use the box weight. I purchased the queen size a year ago and have slept comfortably on it every night. I inflated after 4 months and just recently inflated again. Love it

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King Koil Queen Size Raised Air Mattress - Best Inflatable Airbed With Built-In Pump - Elevated Raised Air Mattress Quilt Top Queen Black

Product ID: 52864193

Details

Brand
King Koil
Colour
Black
Included components
Pump
Item weight
7.72 Kilograms
Material
Fully Flocked
Product dimensions
2.03L x 1.52W

⏱️2.5-min rapid inflation

🛏️20-inch elevated height

🛡️1.5x thicker puncture-resistant PVC

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VT202640

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Sold byAmazon VanuatuDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🛏️ Elevate your sleep game—comfort and convenience that won’t quit!

SLEEP LIKE ROYALTY - Plush quilt top with advanced coil-beam support for deep, restorative comfort.
EFFORTLESS ELEVATION - Chair-height design makes getting in and out of bed easy on your joints—no crouching required.
ERGONOMIC SPINE SAVIOR - Engineered for even weight distribution and built-in raised pillow zone to prevent stiffness.
PUMPED FOR CONVENIENCE - Integrated electric pump inflates/deflates in under 3 minutes, perfect for spontaneous guests or travel.
DURABILITY MEETS LUXURY - Crafted with premium thick PVC and velvety flocked finish that resists leaks and punctures.

The King Koil Queen Size Raised Air Mattress combines luxury hotel-grade comfort with durable, puncture-resistant materials and ergonomic spinal support. Featuring a plush quilt top, built-in raised pillow zone, and a powerful integrated pump, it inflates in just 2.5 minutes to a convenient 20-inch chair height. Designed for easy setup and superior sleep posture, this air mattress is ideal for home, travel, or guest use, supporting up to 600 kg with premium coil-beam technology.

Specifications

ASIN	B06XWG7H3S
Best Sellers Rank	1,350,279 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 410 in Inflatable Beds
Brand	King Koil
Brand Name	King Koil
Capacity	272.16 kg
Colour	Black
Cover Material	High Air Material
Customer Reviews	4.4 out of 5 stars 25,493 Reviews
Fill Material	air
Included Components	Pump
Item Depth	20 inches
Item Dimensions	2.03 x 1.52 x 0.51 metres
Item Dimensions L x W x Thickness	2.03L x 1.52W x 0.51Th metres
Item Display Dimensions	2.03 x 0.51 x 1.52 x 0.51 metres
Item Firmness Description	Adjustable
Item Shape	rectangular prism
Item Thickness	20 Inches
Item Weight	7.72 Kilograms
Manufacturer	King Koil
Manufacturer Part Number	29170
Material	Fully Flocked , Polyvinyl Chloride
Material Type	Fully Flocked,Polyvinyl Chloride
Mattress Coil Type	Pocketed Coil
Mattress Comfort Layer Material	Comfort Foam
Model Name	King Koil Raised Queen Size
Model Number	29170
Number of Items	1
Number of Layers	2
Portable	Yes
Product Care Instructions	Wipe With Damp Cloth
Product dimensions	2.03L x 1.52W x 0.51Th metres
Set Name	Air Mattress with Integrated Pump
Size	Queen
Special Features	Inflatable
Special feature	Inflatable
Specific Uses For Product	Bed
Target Audience	Adult
Top Material Type	High air material
UPC	817442020110
Unit Count	1.0 count
Water Resistance Level	Not Water Resistant
Weight Capacity Maximum	600 Kilograms

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