Daily Maintenance 1. Check the condition of the wheels to make sure it rotates freely before each ride Check the trucks and wheels to make sure all components are tight. 2.Do not ride the blackboard, if you hear any abnormal noise from the wheel or engine bearings. 3.Iso store your board in dry and ventilated places. 4. Keep away from humid opportunities to avoid damage to circuit boards and battery. Just use a Ninestep charger. Other uncertified chargers can lead to safety issues. Battery should always be in places where temperature is below 60Celsius degrees. 6. Oil the bearings regularly. Specification Long board format (Size: 1080x 430x 230mm / Weight: 13kg) High speed Pneunik tires Two custom high performance brushless motors Bidding Top speeds up to 25 mph with strong acceleration, uphill climbing ability and regenerative braking. Ergonomic 2.4G remote control driving modes (speed / energy saving) and direction. The controller uses sine wave modulation, which allows fine-grained velocity control compared to many other competitors. LG 11Ah battery pack extends the range up to 20-30 km. A large battery not only offers extended range, but also a higher sustained peak discharge for acceleration and climbing.
A**R
Great performance, range lacking
This board is so much fun and good value I use mine everyday to get to work and Ninestep honoured the warranty and replaced my battery which improved my range from 5 to 10 miles in the real world conditions. and sent me replacement belts after mine broke. I'd recommend this board to anybody without the funds to spend double or more or the knowledge to build there own. because for the performance at this price I doubt a diy board could match it
G**1
NIce board for the price
I have been riding this unit for about a month. Here are my pros and cons.Pros:I am 165 lbs and the board rides great.The controller and the components work very well together.Cons:The battery life is about half the 30 km distance if you are not on flat trails. It will climb steep hills great but it really drains the battery. I think this is an issue with all electric skateboards.The instruction manual needs to be specifically written for this board, not the other models that Ninestep carries.I have learned that it is best to walk behind the board on large hill to extend the battery life.The initial battery that came with the unit was defective, but the people at Ninestep were very attentive to send me a new battery and answered my questions promptly.For the price point it is a good starter board for someone that does not want to embark on a DIY project or pay 2 or 3 times the price for another brand. It was the only board that had all the features that I was looking for in an electric mountain board. I will continue to look for ways to extend battery life. I am very hopeful that Ninestep can continue to have success in this market.
A**C
The product has been very good to me very fun to ride
I have owned this board for a month no issues so far other than adjusting belts and screws but today I can excoutered a hardware issue I have no clue about. The remote reception has gone down couple days before this hardware issue acured. After opening up the battery housing I noticed a burnt hole in the protective lid and under that a something has definitely burnt and exploded! In the picture you can see the yellow connector has bloated and burnt the surrounding wires! The product has been very good to me very fun to ride!! And customer service have been good but now this I need it to be fixed!!! I will update this review after hearing from them and see what they will do afterall there is a 1year warranty.
B**G
Powerfull board/poor customer service
So far so good, China is putting out a lot of eboards and not all of them are good but my Nine Step is functioning well and I hope the customer service is good if I have problems. Instructions might as well be in Chinese but setup is easy. Well I had my first problem the circuit board fried after less than a mile I contacted Ninestep and it was a very frustrating experience they finally sent me a new circuit board and I wired it up myself. If you are good at electonics and doing your own repairs I would still recommend this board if not find something with better customer service.
Trustpilot
1 month ago
2 days ago