AtomosNinja 5.2" 4K HDMI Recording Monitor 5" Accessory Kit (Version II) for Select Shinobi and Ninja Monitors, Swivel and Tilt Adjustable Monitor Mount Bundle Set

I am shocked with how this product gets such good reviews. For starters, the design with the hard drive sticking out over 1/2” past the edge of the unit is just a terrible design.When I powered it up, you need to activate it online so you can use some of the more advanced CODECs like H.265 and ProRes RAW. This process is one of the worst I have ever done. The display gives a nice QR code to scan, but then you have to manually enter the serial number, which is printed in tiny font on the box. Then, you have to go through multiple displays to enter the Device ID, AID, RAW ID, etc. Why is this so complicated? Why isn’t all of that info part of the QR code so that all you need to do is enter your basic information and where you purchased the product from? I couldn’t even get the RAW ID to display because you have to plug in a camera with a RAW output, which I did and made sure the output on the FX30 was set at RAW, but it kept saying the input was not RAW and never gave me that information.This product is a display and monitor. It should do that very simply and do it well. This is a terrible beginning to this product. I am probably going to return it because I don’t like supporting garbage products that waste your time, and will spend a little more and get the BlackMagic product instead.UPDATE 5/2/2024I would take off the last star in this review if I could. Not only is this product overly complicated, but tech support is next to useless and flat out lied to me. They suggested that since I can't get a RAW ID, to pay the $19 dollars for the CODEC and that they would reimburse me. I pay for it, and then they asked for the receipt and the RAW ID. First of all, I bought the CODEC from their website and they have my name, so why do I need to send them their receipt? Second, I already told them that my unit is not giving me a RAW ID, even though my camera is set up with a RAW output on the HDMI port. Since then, they have completely stopped responding to me and as of this note, I have not been reimbursed. Avoid this company and their products!