MILWAUKEE 3697-27/ M18 FUEL 7-TOOL COMBO KIT

There’s a review that states the batteries are defective. The batteries do come in individual sealed plastic bags. When I put them on the charger one just stayed solid red for 4 hours then I just unplugged it, the other was flashing (red/green). I thought the exact same thing, but I checked the volts and out the box it has 17.3v on the battery. It has a safety that will stop battery output at like 16.3vSo I had suspicion that the battery wasn’t bad but I still process a replacement on the Milwaukee website (http://milwaukeetool.com/service)Then a got bored, went over to the charger and aligned the battery then slammed it into the charger.Both batteries are charging now. So it’s possible I might’ve not slid the battery down all the way, I just seen lights and stopped thinking it’s good to go.

Amazon's site description is wrong. Neither the Jig Saw nor 3/8" impact is included in the kit. In their place is a 1/2" stubby impact. Mine was shipped with a broken trigger (black plastic trigger completely broken off tool). No external shipping container damage was visible. I hope the rest of the kit components hold up. The Jig Saw was the deciding factor between this and another kit. Very Disappointed - I should have just looked at the pictures instead of reading the verbiage.

Very happy with these tools.

My husband love these tools. Have great power. Batteries hold up for long use. Value was a good buy for him

Both batteries and battery charger is defective. The best Amazon can do is give me Milwaukees customer support. So I get to spend weeks trying to get a replacement and endless emails. Pretty pathetic quality control.